Complaint on WEGO
We purchased the vehicle (WEGO - Reg No: KA 41 R 1569) from "ASHWA Motors" Bangalore on 2nd of SEP 2010 with much proud & enthusiasm. But that Proudness & Enthusiasm has taken a setback. For initial 30 Kms i didn't notice (i.e., problem might have been there, may be we have overlooked because of enthusiasm) but after that i had noticed a Jerking, bumpy & wobbling drive on a smooth road, even when it is being driven at 35-40 KM/HR, of course till first service we were advised not to drive beyond 40 KM/HR.
Today morning i took the vehicle to ASHWA Motors to have it checked. Service Head took it for a test drive & authenticated the problem. He attributed the problem towards Tyre Pressure (suggested PSI) and wheel tr ... View Moreeading. He assigned the complaint to one of service person, that person did some check on Tyre Pressure in my presence (i believe it was 1 PSI or - than suggested) and handed it over to Service Head. Again he took it for a Test Drive and he handed over the vehicle back to me saying problem has been addressed.
I took the vehicle and started towards office. May be i might have been driven for few meters from service centre, i started experiencing the unpleasant drive (as explained above). I came back and got in touch with one of Sales Executive, who assisted me in taking delivery of the vehicle and explained him still the problem persists. And i requested him to give a test drive of any other TVS WEGO vehicle just to ensure it's the same driving experience across (We should have done that while booking "WEGO" unfortunately "ASHWA Motors" doesn't have a test drive vehicle and went ahead based on the review given on one of website :http://bikeadvice.in/tvs-wego-exclusive-review/). I drove back to office disappointed, experiencing after Sales Service and the Unpleasant drive.View Less