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Tata Docomo Store

DOCOMO Merchant
 09041012345
SCO-26-27-28, Sector 9-C, Chandigarh - 160009
Near ICICI Bank

Services

Products: 3G Query, Data Stick, Handset, New Connection, Post Paid Bill, Recharge

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User Reviews

Full staf mantel docomo
the most horrible experience till date..no customer care help...no staff help...useless corporate connection..no body to contact and no response,,,Disappointing..disappointing and even more disappointing... regret taking the photon each day...
About docomo company I dont know too much But they are frustrating me by sending me the bill for the number which I have discontinued in August last year. Through Paytm I have paid the final bill. From the last one month I have been receiving calls from the company that I have put a request to restart that connection. Every time they asked me to restart that number every time I refused them and even then they again harassed me. Today they even send me a bill for that which I never applied for. My no. was 73072-13367. for last bill last year on 25th aug. 2015 I paid Rs. 231/- through Paytm. After that I went to chandigarh office They told me that your no. has been disconnected. And no bill will come. For the whole year it was ok. To ... View More
I get first bill of 326 without getting my device on time i was really surprised by the services. now i get second bill of Rs. 1124 when there representative told me that the bill should be 600 around that was as my reliance broadband unlimited bill. now i want to discontinue with it and representative saying u cant discontinued before three month really disgusting.
Very bad services and nobody attend properly complaints it is totally useless i will not prefer to anybody to take it. my docomo account No. is 7696309842, i have not received a hard copy of bill yet to know in which connection i got and how many GB i have.
They have moved to sector 9D (Near Maruti showroom). Checked today.
The staff is totally careless and do not bother to solve customer problems and even do not bother to answer the phone calls. Telephone numbers shown on its site are also fraud. Inspite of best efforts Mob. No. 9216709664 did not respond at all . While telephone numbers 0172-6450067 and Mob No. 921773011 are told to be incorrect. Where should a customer go in these circumstances ?
The staff is totally careless and do not bother to solve customer problems and even do not bother to answer the phone calls. Telephone numbers shown on its site are also fraud. Inspite of best efforts Mob. No. 9216709664 did not respond at all at 3.35 P.M. on 26.02.2013. While telephone numbers 0172-6450067 and Mob No. 921773011 are told to be incorrect. Where should a customer go in these circumstances ?
The office opens at 1000 hrs and response to the customer in the office starts at 1100 hrs. The staff is totally careless and do not bother to solve customer problems and even do not bother to answer the phone calls. TOTALLY WORTHLESS
NEED TO INCREASE THE SKILLS TO SOLVE THE CUSTOMER'S PROBLEM . .