I have travelled from Shama Sardar Travels on 17th Jan from Chennai to Bangalore.
The bus was late by some 45 minutes at the pickup point.
On the way somewere near Vellore, The bus was Seized because of some issues by the highway traffic. Some people said that there was some problem with the intrestate transporation reciept. Some where saying that bus didn't had the permit to drive from Bangalore To Chennai.
The bus driver was not able to arrange any alternate transport for the passengers. They had to arrange it on their own.
After returning from the trip, I requested for the refund of the partial amount of the ticket. For that they kept giving me different numbers to contact. Finally I was advised to collect the refund from Kalasipal ... View Moreyam,Bangalore office.
Upon reaching there, again there was no one to take sole responsibility of refunding the sum. They were asking us to contact the chennai contact person and chennai person was asking to contact the bangalore office.Also they were not ready to pay the balance amount completely.
The response that I got from the Staff was like - "I Dont like the tone of Lucknow people.I dont like talking to them."
This guy was talking so rudely without any civic sense. This person asked me to bring the change as he didn't had exact change to give. I spend another 30 mins arranging that.
Such a horrible experience I have faced that I would advice you guys to think seriously before you decide to travel by this busView Less
I traveled on their bus yesterday (8/11/10) from Chennai to Bangalore. I had to do a last minute booking so chose the first one that came on redbus. An old rickety bus came at their office opposite Chennai Central calling for Bangalore passengers. When I boarded the bus, I saw that it's a sleeper bus and not the 2 2 semi-sleeper as printed on the ticket. The A/C was also not working properly. When I asked the person sitting at the office, he said this one is a pick up bus which will take us to Koyambedu and we will get on to another bus. I took a seat along with 9 other passengers. After leaving Central, they went to a petrol pump and filled up the tank. At this point one of the passenger who was talking with the conductor said that there i ... View Mores no other bus and this indeed is the bus which will go to Bangalore. We reached Koyambedu and that confirmed it. Instead of changing bus they were boarding other people. One lady and few other passengers raised her voice and said she wanted to change her bus. They were taking money for a Volvo service and giving us this shit. She was asked to wait for 15 minutes. Of course, nothing happened for the next 15 minutes. We were well on our way to Bangalore. Lies and more lies. On top of that, the driver as well as the conductor were rude to that lady. The lady had to endure more from them when she asked to be shifted to some seat where A/C worked properly.
Few students who boarded from Koyambedu were promised that they will be dropped near their college. Lies again. They were dropped at some other place far away from their college despite their protests. What the driver said in response is classic, "Aap north indian, main south indian, gun leke shoot kar do". There is a basic courtesy one demands while talking to people. Those who lack that are a bunch of assholes.
When the students left and few seats were empty, this 'A/C Volvo Service' became what it actually is. Local Bus Service. It was unbelievable to see them calling out people for Salem, Bangalore at local bus stops and otherwise.
I am avoiding this Bus Service (?) totally.View Less