We Planned our Second Trip with ThomasCook for USA,but trust me this time we had worst Experience with ThomasCook..
We got call From ThomasCook Office,Noida where Mr. Sankalp Intimated about This
Package..we said as we want to travel in Business Class so You can take out Airlines Component from that & we will buy Ticket ourselves..he was not sure about the Price without Airlines so he wrote Mail to Ms. Purvi Shah,Thomas Cook Mumbai who was handling USA Packages..That Lady didnât reply him not even single time as he sent her Reminder Mails as well.
Then,Mr. Sankalp redirected us to Ms. Shruti Sharma,Manager Thomas Cook Delhi..but that Lady never talks well.Her way of Talking is very rude.She told me..Give me some time,I Just tell You ... View More new Price..but Trust me she didnât call us till Today whenever we called,she was not Picking up Phone & even she didnât call us back.We called her 20times but she didnât respond not even single time.
Then we were redirected to Mr. Ashwin Kamat & Mr. Mohan Thakur-Tour Managers,Thomas Cook Mumbai..both of them said they will do something & will speak to Purvi Shah & they will offer me new price.Again they redirected me to Purvi Shah.
Then we tried to call Mr. Madhavan Menon,Managing Director..His Secy. Ms. Lakshmi again redirected us to Ms. Purvi Shah & Ms. Shibani PhadkarView Less
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