I purchase One New Fully Automatic Washing Machine Model No.
WA65H4000HD from one of your Authorised Dealer M/s.Amba
Aircool (Ph.25508024), N.Delhi., vide Inv.No. AA/3983 dt.
31/12/2014 â First I being thought bought the world best
WM, but my assumption seems to be wrong, coz from beginning
of washing cloth remain dirty and all dirt acc ...View Moreumulate on the
cloths various parts, first my wife thought she is doing
something wrong while washing, so she contact the demo
personal over telephone quite a few times, but when solution
not done we complaint at your service centre through Email
on dt. 10/2/14 (as we could not reach your customer care
over telephone). However, 3 to 4 technician visits and wash
cloths and everyone found that WM is defective. Now, their
customer care Partner â Mr.Pramod Kumar Singh, telling me that 2-parts were defective on
Brand New Machine and that is to be replaced. My Q How a New
Machine comes for Sale with
Defective parts? Did I get one Old repaired WM ? So,
Immediately I turn down Mr.Pramod Kr. proposal and told him
to give me a new WM, for which he is declining us.
Therefore, I request u to look into the matter and gave an
inquiry order â if any sabotage is going inside and
selling seconds product as New product.
New Delhi.View Less
This is with reference to a mobile Note4 Edge N915G WHITE COLOR 355216061266816 DT 01.02.2015 Samsung make purchased from M\s Arcoi -one Lajpat nagar. From the day I purchased the hand set the mobile is not accepting the sim and always gives a message that user is not registered. I informed the dealer on the very next day and from that da ...View Moret they started killing the time and giving no proper feed back on my complaint. Now they are saying that 7 days have expired and now the phone will be repaired. Sir I have paid a huge amount for this and set is the defective piece I request your goodself to kindly look into the matter personally and please arrange for the replacement of the set..
I foresee the positive response from your end, as I am very upset regarding the matter
I have been approaching since the very next day to the dealer( from where have purchased the phone ) and also to the customer care and service centres but till now the problem has not been concluded.
Seeking a positive response.
Kamlesh VermaView Less
may i request to you please improve your services at service center
they are insist me for wrong thing about my mobile phone.but actually not like that.
i told him what are the actually problem i have faced but they didn't listening anything.
they changed two times mother board of my mobile but getting the same problem
now i wan ...View Moret replacement of my mobile.
so next can i go to consumer forum or can u provide me better option as if u know?
Hello sir/ madam
samsung ledTv 32inches ua32f5100arxl-panel- Sno. 23473zef100441 working propble (Every-2 time)
complaint sent thru mail to CEO samsung india, samsung grievences, CEO samsung Thailand. But the reply mail which i recvd on the same day was not satisfactory. one guy called in the morning and said we will consider ur case but another ...View Morelady called up in the evening and said they cannot. people dont buy samsung anywhere in the world as the product has a real substandard quality. hence think a thousand times before buying samsung products. consumer cour companies
Complaint on led Tv very-2 poor service in meerut
Ref No. bac166921708502321
Pls inform you that about your service where I purchased Samsung Note-4 on 7th Dec 14 and after purchased on next day I feel I taken wrong step to sale Apple I-6 and purchased Samsung N4 ?? because during operating your phone I found your phone was not proper working(male functioning) some time screen goes off and after many time pr ...View Moreess then intermittent screen comes on/2nd reason after fully re-charges your battery backup to poor so finally after week I move to dealer where from I purchased and request your phone are not proper working and explain all issues whichs facing last 8 days but he doesnât given proper respond and told pls sale these phone 30 % deducts amount we will give new apple I6 phone !! after these conversation I move out from his shop and reach at your OKhla Service(South Delhi) center whichs Handling by HCL and I updated my issues and problem and request for brand new phone but your service desk refused and told we will repair and they kept my phone for repair and give job card ( bill no4187121904 without any stand by provide))and ensure phone will be delivered same day evening(after material availability in store ) will handover and inform to you but I have not received same day any call from your side and next day(27th dec14) I request to your call center Ms Neha and updated all histrey and after that she raised Complaint and told within 2 hour your will received call back from service center but no one call to me and finally I directly reached your Okhla service center and taken token no D220 and after my turn counter no 1 Madam told your phone are not ready due to part not available and will inform you on Tuesday. after all story I request to madam I Purchased you Higher end phone where you have not given any proper information/support/even have not provided Standby set? And I moved out from your service center and purchased Nokia 630 mobile fro stand by because my all work was suffering and not touch with my office team, so request you pls replaced my cell with brand new one and obliged and in case any issues for replacement pls let me know so I forward my case to consumer /media with video whichs I taken from date of purchased to service center
Dear Corporate Office
My name is Sanjeev Kr. I am from Thakurdwara Dist- Moradabad. I am trying to contact you to know the procedure for opening a distributorship office in my local area. Here i have enough space at a very prime location (on road , 1350 sq ft) for the office or showroom and 6500 sq ft space for Godown.
Your quick response wil ...View Morel be highly appreciable.
Thanks & Best Regards
+91 9045447667View Less
SIR,I am Surajit Dam residing at Durgapur,West Bengal,India.I would like to bring to your kind notice that i had purchased a samsung galaxy core 2 (SM-G355H/DS)dated on 29/9/2014 from a registered dealer(GOEL TRADE LINK,BB COLLEGE MORE,G.T. ROAD,USHAGRAM,ASANSOL-713303(SHOWROOM:NACHAN ROAD,BENACHITY,DURGAPUR-713213,Mb:09333789410).It had been only ...View Morea month and the mobile is creating problem,the problem is so that my mobile gets switch off automatically even when i am not using it,i took my mobile phone to our Durgapur branch Samsung service centre bt i was dissapointed that they could not make out any kind of problem in my set,i did not get any kind of help from the service department,so sir i request you to look out to my handset problem orelse you try to replace my handset,as it had only been a month and the handset has started creating problems.If you don't look out to this problem than i would have to contact consumer forum,the company should be responsible for the defects.My contact no:thank you.View Less
Dear Mr. B D Park, Regional President & CEO for Samsung South West Asia Operations,
Refer prior so many communications on this portal (15th Jul, 3rd Sept'14 & 9th Sept'14 repectively), I have been contacted & assured by Mr Shivam/ Kulwinder of your CEO office, to resolve the matter amicably by friday ie. 5th Sept'14. though both of them assured m ...View Moree to resolve the matter on priority but in vain as usual. May I finally seek your intervention for a quick closure today. Thanks. Vishal.
Dear Mr. B D Park, Regional President & CEO for Samsung South West Asia Operations,
Refer prior 2 communications on this portal (15th Jul & 3rd Sept'14 repectively), I have been contacted & assured by Mr Shivam of your CEO office, to resolve the matter amicably by friday ie. 5th Sept'14. He had also assured me that your Extended Warranty Certific ...View Moreates shall be handed over to me by 5th Sept'14. Please note that nobody contacted me till now neither anyone is taking my calls (Shivam & S.K. Sharma, Ditributor). Through this communication, I am once again requesting & hoping for quick closure by today EOD. Please intervene & close it. Thanks. Vishal.View Less
THE CHIF OF CUSTOMER COMPLAINT DEPARMENT
I have purchased two smart TV LED
1) SMART TV LED WITH 3D ON 14.10.11
2) SMART TV LED WITH 3D ON 15.10.11
We have fecing problem of screen on both the TV we have contact
Your Kolhapur services department one time they have visited and
Advised to replace the screen at the cost of Rs.34000/- f ...View Moreor one TV.
Again we have approached services department to recheck
But no one care to visit we have complaind for more than seven time
But nobody bother to visit.
I am regular royal of Samsung using product like washining machine,freeze,microoven,Ac,and then also I am not getting
Any responce so at last .I am compel to write to you for both TV have same problem of screen so I feel here is same manufacturing defect in screen so I request you to replace the screen free of cost though the Warranty period is lapsed by one year .
Please look in to the matter and confirm it to me.
Your loyal customer
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