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> > Samara Hyundai Workshop

Samara Hyundai Workshop , Mayapuri Industrial Area Phase 1 , Delhi

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0 rating, 2 user reviews

Category: Car Service Centre

Phone:  (011) 46320000

Mobile:  9811174484,

Address:   B-18, Mayapuri Industrial Area Phase 1, Delhi- 110064

Landmark:  Near Golden Gate Banquet

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Authorized Service Station Of: Hyundai
Services: AC Neutralizer, Anti Microbial Treatment, Car Washing, Engine Decarbonizing, Exterior Polishing, Interior Cleaning, Leather Conditioning, Leather Seating, Paint Protection, Sun Control Film
Email: samara@mantraonline.com


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I got my car serviced and necessary repair work done as advised by Mr. Sanjay, Adviser of Samara Hyundai Workshop, Mayapuri Industrial Area Phase 1, Delhi, vide invoice No. B201205110 dated 10.07.2012. I have paid Rs. 9604.00 for this work. I am not satisfied at all. I feel that I am cheated. I am a customer of Samara Hyundai Service Center since December, 2010 or January, 2011. When I received my car at around 1930 hrs on 10.07.2012, I took a test drive and inform the dropper (whosoever came to drop the car) that I feel there is something wrong with all the four wheels. Next day, i.e. on 11.07.2012, I drove the car to my office, I was not comfortable at all. Even two colleagues are sitting with me, they are telling me again and again to check that there is something wrong with the car. Somehow I reached office. After reaching office, I called up Samara Hyundai and spoke to Mr. Sanjay, Adviser and informed him about the problem in the car. He very coolly said, change the tyres and get the alignment done. Immediately, I spoke to the owner of Excellent Tyres in Dwarka, Sector-7, Mr. Ahmed and informed him that I am coming in the evening to change the tyres. In the evening, I was coming back from the office, again there was severe problem with wheels. When I was almost 8 to 9 Kms. away from home (cross the underpass at New Delhi Cantt. Area towards Dwarka), front right side tyre ripped off completely, I and my two colleagues are very fortunate, avoided a major accident. I called up Samara Hyundai, a gentle lady picked up the phone and told me that she will call me back after 5 minutes. There was no response for more than 30 minutes, in the meantime I changed the tyre and somehow reached home at a speed of 8 to 10 Kms. per hour. One can imagine the situation of traffic towards Dwarka, New Delhi. I was sweating like hell. I again called up Samara Hyundai Workshop, Mayapuri and spoke to Mr. Rajesh Kumar, he was enquiring as if I am a culprit.

I have owned this vehicle Santro since 2001, I always give my car to authorised service centre of Hyundai. This can be checked from the records of Hyundai Service Station at Okhla, Delhi and Samara Hyundai, Mayapuri, Delhi. Even in Jammu and Gwalior, I had sent the car for servicing only to authorised service stations.

Since the day I am sending my car for servicing/repairs to Samara Hyundai, Mayapuri, Delhi, my amount of bill is always in thousands. For the safety of myself, my family and whosoever travels with me, I never bother about the money. But now I feel, this is high time, they are looting me like hell.

What I feel, never ever go to Samara Hyundai Workshop, Mayapuri Industrial Area Phase 1, Delhi for servicing and repairs. Its better to send the car to some other authorised service stations of Hyundai. Don't rist your life.

I have already lodged a complaint with Hyundai

Rate this review: (5) (8) (0)

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Visited first time for Santro car service.Had a very bad experience.People non attentive and misleading.

Rate this review: (5) (9) (1)

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