It seems that your experience with him has been dis satisfactory for some reason. I have been taking all my pets there for years and have had an excellent experience. The only time his assistant administers treatment is for routine things like deworming etc. Otherwise, it's always Mr. Kalra who treats my pets. He saved the lives of two of my dogs on more than occasion and that is why I feel only a negative review on this page is unjustified. I have been very happy with this clinic and am honestly shocked to see this review. It was highly unexpected to say the least. Honestly, I think he's the best Vet. that I've encountered in the NCR region.