Surabhi Marketing
Mobile Service Provider
Services
Payment Point:
Yes
Franchise:
Yes
Brand Outlet:
Yes
Prepaid Sim card outlet:
Yes
Dealer:
No
Brands:
Idea!
Distributor:
No
Write Review
User Reviews
The worst customer service. I have been going to this outlet for the past 7 years but recentl the quality of customer service has gone down completely.
I asked for a duplicate SIM which they said will be activated in 2 horus. Its 4 days and still my sim is not active. I tried reaching the number on the reciept but of no use. It keeps ringing forever without anyone answering.
When I went for a duplicate SIM I saw a customer who is fully disappointed as he has to go around the service center 6 times for a refund of 1000 thathtey have charged him for ISD deactivation. He said he is struggling for last 2 months to gt back the amount.
They expect us to wait forever and there is just 1 customer service representative on a Monday evening
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