> > Samsung Mobile Service

Samsung Mobile Service

Authorized Service Centre
 09804457742
100, Briji Road, Garia, Kolkata - 700084, West Bengal
Near Babli Media Centre

Services

Authorised Service Centre of: Samsung
Products: Cell phones

Write Review

User Reviews

I bought a Samsung J2 2016 edition. After 18 days it was damaged through liquid. I visited this service center, they took 2.5 hrs and finally discovered that it was damaged by liquid. They need 6.5k to fix it . Ok. I had not enough money so I didn't do the service. After 7 days I arranged the money and visited again but that time they told they need 10.5k to fix that. Denied the previous amount they told. The cheater service centre.
This Service center requires more time than expected. No parts available at the time of requirements. They used to repair mobile phones by any individuals sitting inside the cabin even the person who didn't know much about the mobiles. So, I request you to please do not go for this service center until and unless you didn't have any other options.
Beware of this service center, I just got cheated when I went to repair my Samsung Galaxy, they charged me a good amount even didn't mentioned what they have done, I saw that they simply upgraded OS, deliver me the handset, just after few hrs I faced same issue, when I reached them again they said now I have to spend Rs 6000 more. Simply speaking they engineers working in this service center as not qualified and sarak chap and less paid. They do not anything about circuits and mobile electronics. They know two things : 1. If some thing not working just give some heat treatment and dust removal, in this process they can damage your mobile. 2. if its started working then fine charge customer a good amount, if not working again then simply ... View More
In this case I understand that external physical damage to the charge point has been done(unknowingly) . For such cases the warranty doesnt hold good as per the terms of condition wriiten in the Bill or warranty card. In similar situation I also paid to NOKIA for rectification of IC in the charge point.
This is a external damage issue so they will definitely charge.......But they shud tell u the price before hand...I have exactly similar issue but in nokia simbian phone....I had to pay for IC in charging point..it cost around Rs 300 from Noika authorised center and Rs 125 from unauthorised center...BTW how much they charged you ?
This is one of those corrupted service centers where the will fix your one problem but they will charge for multiple things. And you will have no other choice except paying that amount as they will say they already fixed this. I have Samsung Ace Plus mobile and within warranty period the plug point (where the charger/data-cable plugs in) malfunctioned. I could clearly see the thin copper wires displaced. I went to this Service center and they said - I would not get the warranty as this is damaged. As I was in hurry to fix this issue, I agreed and wanted to know the cost. They said they could fix this in an hour and they would let me know the cost later. When they delivered, they said they changed the plug-point and as well as an IC. And ... View More