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City: Kolkata

Samsung Plaza , Lala Lajpat Rai Sarani , Kolkata

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0 rating, 1 user review

Category: Electronics and Home Appliance Stores , Computer Peripherals & Accessories Dealers , AC Dealers , Computer Hardware Dealers , Authorized Service Centre , Cellphone Showroom

Mobile:  9748762072, 9231502929

Address:   10-A, 2nd Floor, Lee Road, Lala Lajpat Rai Sarani, Kolkata- 700020, West Bengal

Landmark:  In Pressman House

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Brands: Samsung Products: Home Entertainment
Authorised Service Centre of: Samsung Accessories: Yes
Consumer Durables: No Services: No
Brands: Samsung Products: Laptop
Used Laptops: No Brands: Samsung
Products: LCD Monitors, Printer Brands: Samsung
Segment: Commercial, Residential
Products Other: Digital Camera, Digital Camcorder
Samsung: Blu-ray Players, DVD Player, Home Theater System, LCD TV, LED TV, Microwave Oven, Multi-media Players, Plasma TV, Refrigerator, Smart Oven, Ultra Slimfit TV, Washing Machine
AC Types: Central AC, Split AC, Window AC

Samsung plaza  ;' l;' read full

about 2 years ago

Samsung plaza  «smile» read full

about 2 years ago

Also see: Audio Video Equipment Dealers in Kolkata | Water Purifier Dealers in Kolkata | Vending Machine Dealers in Kolkata


Dear All
I am sharing my recent experiences with Samsung .
1. I have booked a complained of my washing M/C (within warranty ) and they having attended & resolve the problem after 12 days in the month of june 2010

2. I had Purchased one LCD TV on 18th June & Samsung guys installed it after three days of delivery though they have assured installation within 24 hours
3. I have again purchase one Refrigerator on 28th June but till now ( 2nd july 2010 ) Samsung guys failed to delivered the product to my residence that too after regular fallow up with the dealer .
In all the above cases payment was made instantly.

All the above incident shows that
1. SAMSUNG Kolkata is having very poor network & distribution system
2. They do not care about customer after sales & do not track after sale of their product
3. Careless attitude even after repeated follow-up & complain in their toll free nos
4. They can only hear, apologies but can solve any problem

With the above facts i sincerely advice not to buy any product of SAMSUNG at least in Kolkata . But still you have any soft corner about SAMSUNG product like me , pls think thrice before purchase & keep it mind about the service that you can get from them


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