Navratna is possibly by far one of the worst, lousiest, pathetic hotels I have stayed. Their services is a far cry from even being satisfactory. Their food service takes ages to get delivered and by the time it arrives, you would have either lost your appetite or the food would be so bad that you would hardly be able to stand the sight of it. The taps leak, there is water all over the corridor, the hot water supply is missing, and the linens are torn and in bad shape. I strongly recommend users against booking this place.