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Croma , Goregaon West , Mumbai

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0 rating, 1 user review

Category: Electronics and Home Appliance Stores , Computer Software Dealers , AC Installation , Computer Peripherals & Accessories Dealers , DTH Satellite TV Agencies , Computer Hardware Dealers , Cellphone Showroom , Game Console Dealers , AC Dealers

Phone:  (022) 64520230, (022) 64513204

Address:   Mega Mall, G-1, Ground Floor, Goregaon West, Mumbai- 400102, Maharashtra

Landmark:  Near Lokahnwala Complex

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Hitachi: Refrigerator Accessories: Yes
Accessories & Parts: Yes Products Other: Camcorder, Digital Camera
AC Types: Split AC, Window AC Services: No
Brands: Sony Products: Desktop, Laptop
Used Laptops: No Eureka Forbes: Vacuum Cleaner
Usha Lexus: Steam Iron Brands: Airtel DTH, Dish TV, Tata Sky
Segment: Commercial, Residential
Whirlpool: Microwave Oven, Refrigerator, Washing Machine
Haier: Colour Television, LCD TV, Microwave Oven, Refrigerator, Washing Machine
Onkyo: 5.1 Speaker System, Center / Surround Speakers, DVD Player, Floor Standing Speakers, Home Style Systems, Mini Systems
Samsung: Blu-ray Players, DVD Player, Home Theater System, LCD TV, LED TV, Microwave Oven, Multi-media Players, Plasma TV, Refrigerator, Smart Oven, Ultra Slimfit TV, Washing Machine
Sony: Audio Accessories, Blu-ray Players, CD / Radio / Cassette Player, Compact Flash, DVD/HDD Players, DVD Home Theatre System, Hi-Fi System, Home Audio Accessories, Home Theatre Component System, Home Theatre System Accessories, LCD TV, Portable Play Station, Radio, Walkman MP3
Philips: Blu-ray Players, Colour Television, DVD Player, Home Theater System, LCD TV, MP3 And MP4 Player, Portable TV And DVD Players
IFB: Dishwasher, Dryers, Microwave Oven
Brands: Samsung, Acer, LG, Benq, Canon, Epson, HP, Bilt, Iball, Seagate, Transcend, Gladiator, Logitech, AOC, Belkin, Microsoft, Kensington
Black & Decker: Blenders, Bread Makers, Coffee Grinder, Coffee Maker, Food Processor, Grills & Griddles, Juicer, Kettle, Microwave Ovens, Mixer Grinder, Rice Cooker, Steamers
Brands: Apple-iPhone, Blackberry, Cool Pad, Dopod, HP iPAQ, HTC, I-Mate, LG, Motorola, Nokia, Samsung, Sony Ericsson
Morphy Richards: Coffee Maker, Dry Iron, Electric Cooker, Food Processer, Hand Blander, Kettle, Mixer Grinder, Sandwich Maker, Steam Iron, Tea Maker, Toaster
Products: Allwonders, DK, Expert, Imation, Microsoft, Norton, Pebbles, Reader Rab, TLC, Adobe, McAfee, CA
Products: Home Entertainment, Kitchen appliances
Siemens: Dishwasher, Dryers, Refrigerator
Credit Cards Accepted: MasterCard, Visa, Visa Electron
Bajaj: Automatic Cooker, Coffee Maker, Electric Kettle, Electric Tea Maker, Food Processer, Hand Blenders And Hand Mixers, Irons Dry And Steam, Microwave Oven, Mixer Grinder, Oven Toaster Griller, Pressure Cooker
Products: PS3, PS2, PSP, XBox 360, 360 Pro, XBox 360 Core, Razer
Brands: Yamaha, Mitachi, DSE, Bandridge, Profigold, Apple, Gecko, Optima
LG: Dishwasher, DVD Player, Flat Screen TV, Front Load Washing Machine, Frost Free Refrigerator, Home Theater System, LCD TV, Plasma TV, Semi Automatic Washing Machine, Steam Washer Dryer, Ultraslim TV, Washer Dryer
Onida: Colour Television, DVD Player, Microwave Oven
Sansui: CD Series, Conventional TV, Flat Screen TV, Home Theater System, Slim TV, Ultraslim TV
Panasonic: Blu-ray Players, Camcorder, DVD Player, Flat Screen TV, Home Audio, Home Theater System, LCD TV, MP3 CD Receivers, Plasma TV, Portable Audio, Slim TV, Vacuum Cleaner
Products: LCD Monitors, Modems, Mouse, Printer, Speakers, Web Camera
Denon: AM/FM Stereo, AM/FM Tuner Card, CD Player, DVD Player, Home Theatre, IPod
Brands: Acer , APC, Apple , Caselogic, Compaq, HCL, Lenovo , Sony , Toshiba
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URL: cromaretail.com


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Nearby locality guides: Oshiwara | Jogeshwari West | Goregaon | New Link Road | Jogeshwari

Also see: Audio Video Equipment Dealers in Mumbai | Water Purifier Dealers in Mumbai | Vending Machine Dealers in Mumbai

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I had a very bad experience and will not recommend anyone to go there. Their after sales service is pathetic. I had just purchased a Z-10 blackberry phone from Croma at Mega mall . Within a week I went back as my email g=from Gmail could not be configured. Their salesperson Mr. Pratik (not good at all) said he would try to get things worked out. However, their showroom lacks internet connectivity. They could not configure the email address.......
I then took the help from Airtel (they are really good!). They put me onto the RIM team in Canada who politely wrote an emai lto me on 3rd April confirming that they cannot help me further. ! So, I should return the phone. However, CROMA at Megamall still does not understand. I returned the phone to them in two weeks which they said would go to the service center and I should hear from them in 2-3 days. However, I have still not heard from them. Additionally, to my utmost surprise, when I go there they are not even sure if my phone is back or not and only after I make a lot of noise, they find my phone which is lying in one drawer in a sorry state. So much care for a product of Rs.50,000!!!!!
They confirm software update is done and my mail should configure, however, once again all of us are disappointed!. The email with 2 step verification does not get configured. They still do not exchange the phone for me.
I think this is my last expereince with Croma. I will not recommend anybody to do any purchases there. They are now sitting on my money and the phone! So all of you BE WARE!!!!!!

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