Naren

BGS Global Hospital

Kengeri ,Bangalore

"BGS GLobal Hospital" - You want to get fleeced write under your nose ? Then this is the right hospital. They do not tell you how much it could cost you to undergo a planned surgery. We were informed about rates about different rooms ( we did not come here on a holiday to stay in rooms ) .my father in law had to undergo a small liver surgery to remove some calculi build up. they informed us that it would cost us around 135000 /- a few hundreds or thousands here and there, after the operation they asked us to pay another 90000 (after already 100000 as advance before the operation ). when we enquired they said that 135000 was the just cost of the operation and such operations cost a minimum of 400000 lacs (which was not informed to us never before ), they asked us to pay the money immediately else medication to the patient could be stopped , we had to stay for 1 week after the surgery and by the time they discharged us we were billed (396000 and given a discount of Rs;4000 felt like it was tips given to me for getting a patient to them.) The hospital boasts of state of art facilities, but they do not even have a basic pantry for patients in-charge inside the hospital( they have one pantry which is only for staff and doctors, patients and others have to rely on the pantry outside the facility which is pathetic , ( AT THIS HOSPITAL PATIENTS AND ALL ARE TREATED LIKE STRANGERS -DO WE NEED SUCH TREATMENT AFTER PAYING SO MUCH ) Some of the doctors are okay, you have some of the inexperienced doctors nurses who are practising on live patients. The billing department and the counselling department are the worst of the lot, where they confuse the patients blaming each other ( ask the doctor>the doctor asks us to ask the billing dept vice-versa. Etc It could go on and on with their service provided, let me stop here.