I am highly disappointed with the service provided at Koramangala Titan eye. I
have bought 2 pairs of specs form Titan way Koramangala in last 2 years. Firstly, when there is no mark of CRISAL on the front o glasses, which is the landmark of Crisal lenses, which you should be able to see on condensation. Secondly there was a crack/scratch on the glass, albeit minor, richt when they dispatched the glasses which increased over time. When I took it back for Quality testing, they made the crack even bigger and gave a certificate that its not a quality issue and that the galss buckled under pressure. This is totally unacceptable for specs over which I spent 4000 bucks. They are neither returning nor repairing the pair of glasses, nor they are willing to divulge me the name/number of their superior, whom I can talk. Can anybody help?
Dr. Shalini