Fooddy

Barbeque Nation

J.P Nagar 3rd Phase ,Bangalore
June 22, 2011
When we tried booking table for 3-4, we are usually discouraged to visit Barbeque Nation restuarants anywhere in Bangalore. They inform that they are full for the evening even we tried calling them at around 6pm for table required at 8:30pm for 3-4 people. They are over hyping the place by encouraging only big groups. The person who attends the phone is a dumb fello and cannot communicate properly in English or Hindi. Forget about his Kannada! But when you walk in directly, you will get a place within next 5mins even if you are 3-4 people. Very surprised by their behaviour. They are really very arrogant on the phone. The starters are good, but the service at JP Nagar is really very horrible. The place is very noisy, as the stewards shout at earch orther and live music is of no use as it becomes part of the noise instead of music. I don't recommend the place for small family who wants to enjoy their evening. No one will come to your table to take the order for drinks. You have to request them quite a number of times to take the order. All the stewards seems to be busy for nothing. They keep walking even if you ask them for something. All of them attend to all the tables. They are confused what to serve for which table. Later on att least 2 of them come to your table and ask the same question! There is no one supervising the place - you should have enough patience if are visiting this place. You need to ask at least 4 times to get your water glass refilled. One of the steward asked me about the food quality - I told him it is good. His response was " then it is not good for us" when I asked him the reason, he told me loudly "we work for excellence and not just for good" - it is ridiculous. They should have the decency and should be trained properly on communication skills. Conclusion: If you don't bother about good buffet spread, romantic evening & good service, then it is a place for you. Only starters are good over here.