November 30, 2012
Rating
Posting a review on Unicorn Infosolutions Pvt Ltd, Third Floor, Himalaya Mall, Gurukul Road, Near Drive In Cinema, Ahmedabad, Gujarat - India
Person whom I spoke to - Ritesh Chauhan (I think, not sure of this first name)
My Macbook pro battery has given up, its time for replacement.
I happened to visit this store a few days ago, store is not the IMAGINE Retail store at Ground floor instead on the opposite side wing its on third floor, and a small board outside called Unicorn.
The executive whom I spoke with turned out to be really rude. Didn't understand my concern and went on forcing his views on me.
Although my laptop was still under warranty and having spoken to Apple Technical Support, I already gave him the information on phone prior to my visit, things were just not alright even then.
He was just way to busy explaining me how he does things and what are the procedures and so on, very bad behaviour, no care towards their customers and because we are customers who are not going to pay them anything as our products are still under warranty, they are really not interested in us, we are more like a liability on them (at least that's what I felt from my visit).
Refrain from going there guys, look out for an alternative Apple Authorised Service Centre. My positive experience was with the one at Galaxy Mall, Nehru Nagar, Near Shiromani Complex.
Their office is located at second floor in that mall, the person whom I met with was very humble and actually cared for me queries to get them resolved in a manner that would be best for me.
November 30, 2012
Rating
Review Time.
My Macbook pro battery has given up, its time for replacement.
I happened to visit this store a few days ago, store is not the IMAGINE Retail store at Ground floor instead on the opposite side wing its on third floor, and a small board outside called Unicorn.
The executive whom I spoke with turned out to be really rude. Didn't understand my concern and went on forcing his views on me.
Although my laptop was still under warranty and having spoken to Apple Technical Support, I already gave him the information on phone prior to my visit, things were just not alright even then.
He was just way to busy explaining me how he does things and what are the procedures and so on, very bad behaviour, no care towards their customers and because we are customers who are not going to pay them anything as our products are still under warranty, they are really not interested in us, we are more like a liability on them (at least that's what I felt from my visit).
Refrain from going there guys, look out for an alternative Apple Authorised Service Centre. My positive experience was with the one at Galaxy Mall, Nehru Nagar, Near Shiromani Complex.
Their office is located at second floor in that mall, the person whom I met with was very humble and actually cared for me queries to get them resolved in a manner that would be best for me.