Saikumar

O2 Health Studio

Ashok Nagar ,Chennai
April 17, 2013 Rating
Absolutely Pathetic and downright rude service. We went on a 3 day Pass they provided to check out the facilities and trainers. Facility wise: Equipment - Good, Bathrooms, Sauna - Poor (smells terrible), Trainers - Rude, Staff friendliness - Absolutely pathetic (especially this guy who was at the reception - Haneef), Cost - High, Value for Money - Run, save your self esteem. This is our story: My friend & I visited the O2 Health studio at Ashok Nagar to check out their services. We meet this guy, Haneef who was at the reception desk and an employed staff. Statement 1 from his mouth while having a smirk on his face (this is no exaggeration and exact reproduction): "Have you both ever been to a Gym before? Because, You clearly don't look like you've ever been to one. No offense." He also proceeds to measure my weight and laughs looking at it. Excuse me how are these actions Not offensive?! 1. Who are you to assume and be judgmental and condescending? 2. Is this Health studio only for people who are fit and want to put on muscle or is it also for people who KNOW why they are coming to the gym in the first place be it to lose weight or look fit or gain muscle whatever be the reason? 3. It has some sort of fingerprint entry: my friend tried to enter and couldn't and the trainer opens it and says in a rude way that it is only for members. I find it funny that this kind of treatment is meted out to people who O2 Health studio invited in the first place to try their facilities out. 4. We asked for the manager so that we could say all this directly but he is not present at the facility through working hours. 5. Haneef could not even explain clearly the rule about wearing shoes at the facility and kept talking like it was an authoritative rule. When all he could have explained is this is to maintain the cleanliness of the gym. 6. The trainers were staring at my friend as well making her very uncomfortable. We've been to other Gyms in Kodambakkam area and till date never faced these issues there. This was the first we went to in Ashok Nagar and on Day 1 we were disgusted. Final word: Only if you are slim or fit; don't care about spending money expecting utmost customer service from staff; don't care about how people talk about your body; don't intend to use the sauna or restrooms, please visit the O2 Health Studio at Ashok Nagar.