April 22, 2013
AFFINITY SALON-FORUM MALL KORAMANGALA
it is true as to what the older generation says about the younger generation and their penchant for splurging..lol..put anything inside a mall and the gen x,y,z gang will go for it eyes shut and brains switched off...
alas the same was true for me, i was recently in koramangala for getting some stuff for my wife on a weekday at about 1030 am, however the shop was closed so i decided to get a haircut..lo and behold i saw affinity open in all its glory and i thought HEY its expensive but hell should be a pleasant experience for all that moolah..
k i entered the salon at about 11.15am..and even though it was open..the two chaps sitting at the counter refused to even acknowledge my presence within the shop, both of them were busy with the computer screen (probably on facebook). waited for about 30 seconds and then I ended up asking them if they are open..their response..a curt yes and they were back to their computer..now normally i would have walked out immediately, but as i had time to kill i decided to play along.
k the new stylist asks me as to what i want..and he immediately starts off without even a hair wash..and right off the bat he starts off with his marketing..Sir, your scalp is too dry, Sir, your hair is falling off, Sir, you have the worst case of dandruff I have ever seen in my life..why don't you use this product and that product and blah blah blah..and what about his hair cut..ATROCIOUS!! i mean the guys who cut hair for like 50 bucks would do a much better job than him. and at the end of the haircut, I had to ask him for a hairwash..and he tells ya ya, if you want we can do it.. i mean WTH..but before that he shows me the back of my head to check the haircut in a BROKEN mirror.. i mean come on, is affinity so poor that they have to keep using broken mirrors..and at the end while at the billing counter there was a lady in a suit who could care less about the customers experience..all she was worried about was whether you had the exact change or not..
in conclusion..for 600 rupees a haircut for guys..its just not worth it..the hair stylists in there should go back to their old jobs whatever it was(sorry for being a racist ass), they should not open up the salon in the morning unless they actually plan on serving the customers in a fulfilling manner, the employees should learn some basic decent human behaviour, and for God's sake STOP pushing your worthless hair or skin care products like its some cure for cancer.. AND please hire some staff with a bit of professionalism..
as its a big chain, there is no quality control and i fear the top management will never even bother fixing anything because hey, as long as there are idiots like myself to shell out 600 rupees a pop..lol why should they..
sorry half my post had to be deleted due to its inappropriateness