zsu

Home Town

Sector 18 ,Noida
July 05, 2013
Hometown in Sector 18 is by far the worst place to shop for ANYTHING. We got an A/C, two wooden almirahs, a refrigerator and a dining table set from Hometown. The A/C gave out a burning smell upon start up, the refrigerator has broken down within a year and does not cool anymore, the dining table (which has a complete glass top) arrived with a small scratches from day 1 (my mom got it installed, but doesn't see too well without glasses, so I noticed the scratches when I returned from work that day). The story with the wooden cupboards is the same as everyone else's here. The delivery was MONTHS late, and they sent parts of a different cupboard (not matching in color) "by mistake". So now I have a cupboard with mismatched body parts because these guys were too lazy and incompetent to get the right parts in time! (In their words, " Madam, almari ke parts Bombay se aate hain, isiliye naye part lane mein time laga. And woh mazdoor ne galti se galat part daal diya truck mein, ab humein time chahiye woh part dhoondhne ke liye") I wish I had also added a few less zeros "by mistake" when I was paying them. I also wish I had read these reviews before purchasing anything from that armpit of a showroom full of college dropouts who call themselves customer care.