Vaibhav

C Beach Resort

Vasai East ,Thane
May 07, 2014 Rating
 WORST RESORT EXPERIENCE EVER  I am not the frequent reviewer but this bad experience made me write this words. We have a group of 7-8 friends always trying new places and experience new resorts. On that day surprisingly we gather on time at station to catch the train for Virar. We reached this resort at around 6.00 PM. On reception I told him that I had already paid (online) 50% amount in advance but still he was forcing us to pay full amount right now and without this he will not permit our entry. After the full payment before the entrance we move ahead towards our room. Room was very much average (We paid for super deluxe AC room). When we saw the room which is not even properly clean, we asked for another clean room. We told them we don’t need anything else but atleast room should be clean. They said nothing is available whole resort is booked. Below are high level views about some basic IMP things we are looking in any resort/hotel: ACCOMODATION – BELOW AVERAGE, we paid for super deluxe ac room and got into DIRTY room with super MOSQUITOES who were eating us through blanket. Air conditioning was not working properly and we regret of paying for AC room which is not better than non AC room. FOOD – Very average and you will get the same menu in lunch, dinner and everytime. They don’t even provide free clean water. Every time you have to buy mineral water with extra charges. Menu in buffet was so EMBARRASSING that most of public gone out to find some other place to eat. ROOM SERVICE – Whenever you ring the bell, someone will come to you within few minutes to ask your needs. But 99% times you don’t get what you ask, they just said NO without any hesitance or regret and leave you unhappy every time. The worst thing happens with all of us that most of the time there was NO WATER in toilet. This was encountered by every person staying at the resort and everyone was ANNOYED of this. Even after complaining this they were ignoring us like we were staying there for free. AMENITIES – There was rain dance, Swimming pools and music system. Yes we enjoyed the pool. But if you had checked the website there are only 2 slides which are not big enough for adults. Most pathetic DJ I ever heard, he was playing GARBA songs for most of the time. Even after humble requests from many people but he was like “I can’t listen to you guys”. We were able to here gr8 music from other nearby resorts and regretting our decision to choose this C Beach. Things got out of the limit when one man broke his head in pool and when we told the same to resort authorities they said they will not interfere in this and they have to take care of their own. That was the most ridiculous thing we ever saw. Every single person around us was so frustrated and leaving this resort with bad words for this resort. I think this C beach resort means the C Grade resort but this is even worse than that. At the time of leaving the resort we understood that why THEY MAKE YOU PAY 100% BEFORE ENTERING THE RESORT. Attitude of staffs/owners was like GO TO HELL. I am not sure how come this resort got the 5 stars on tripadvisor which in reality this is not even worth of ¼ of a star. Must be this nice reviews given by their own friends. Whatever, but I want to make aware to all those who are looking for nice and comfortable stay at Arnala that DO NOT TRY TO THINK OF THIS RESORT.