SIR I HAVE PURCHASED A NEW BRAND MOBILE MODEL NO:- S5 ULTRA DATE 18/11/2014 BUT SUDDENLEY 12/02/2015 I HAVE RECIVED WIRELESS UPDATE FORM ANDRIOID I EXCEPTED AFTER COMPLETION OF UPDATE MY SCREEN RESOLUTION IS CHANGE & IT SHOW ME WANT SYSTEM UPDATE BUT I"LL TRY MANY MORE TIMES BUT MY HANDSET IS NOT WORKING PROPERLY I GO TO YOUR PEERAGARHI SERVICE CENTER YOUR EXECUTIVE MAKING FOOL ME THAT YOUR MOTHER BOARD IS NOT WORKING I SAID HIM PLEASE CHECK MY MOBILE & UPDATE IT SOFTWARE DUST BUT THEY DO NOT UPDATE MY SOFTWARE IT HAVE MOTHER BOARD PROBLEM & THIS IS DELIVERED TO COMPANY &I REQUESTED TO PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE BEFORE 19/02/2015 SO THAT I TAKE HIM & GOING EASILY OUT OF DELHI MY JOB SHEET NO IS KJASPDL104215K7571 & SERVICE CENTER MOBILE NO 9873749394 & MY CONTACT NO IS 9718360706 PLESE MY THIS MY HUMBLED REQUEST TO YOU REPAIR MY MOBILE URGENTLY. I AM TOTALLY DISSATISFY WITH YOUR SERVICE TEAM