Saurabh

Spice Cinema

Noida Sector 25 A ,Noida

1) Their website has a typo in Feedback section. “Please feel free to express your openions along with your contact details (i.e. email or phone number). “ It should rather be opinions. 2) The stupid-manager is highly irrational. Spice cinemas sold some coupons for a special offer under which if you carry the coupon, you would get some discounts. The coupon is quadruple-folded card of size around 8*10 inch which could never fit in a wallet. Normally Spice people don't allow you to carry anything except the wallet n cellphone ( No Bags, gadgets.. nothing). Me being a smart guy took out one of the coupons from the card ( there were 16 movie coupons in total) and presented it at one of their ticket counters on the ground floor. Ummm...Then lady at the counter asks for the whole booklet. I told her gently : " I am giving you the 4 digit card number and the coupon" , why do you need the whole mammoth card ? My name is "Saurabh" , my phone number is ********** . I am giving you the card number , you can ensure that I was the one who bought it. Lady : We don't have any such data. Me: Then what for did you had a piece of coupon-card with the 4 digit number and my signature on it , while buying the card. Last time when i carried it to Spice Cinemas , i forgot it in the theater. Now somebody else might be using it. Why should i risk in by carrying all the coupons ? Lady: Sir , we have been ordered to do so and not issue the tickets unless you present the whole sheet of coupons. Me: Can i talk to your manager ? Lady: Sir , you can go to 3rd floor. Wahan bheed bhi kam hoti hai , manager bhi mil jaayenge wahi. Me: with a sad but annoyed look , OK I went to the 3rd floor to talk to the guy who seemingly looked like a manager. Me: I was denied the offer which comes with this coupon for not carrying the whole coupon-card. Do you expect customers to carry an A-4 sized coupon , everytime they buy a ticket ? Manager: Yes . Its written on the coupon. Me: I am giving you my cellphone number , my identity card , coupon number and the coupon itself. What for you need all the coupons ? Manager: Sir , its written on the coupon that you should carry the card whenever you want to avail the offer. ( then gives a I don't care.look) Me: I am a literate, i can read that too. What’s your rational behind that ? It very inconvenient to carry the coupon. Moreover , last time when I lost it , there was no way to track and stop somebody from mis-using those cards. Why should I risk losing all the cards ? Manager: Sir , its written on the coupon that you have to carry it. (For the 50th time , like a Music player in repeat mode ) If you lose it , we can’t do anything. Me: Thank you !!! A not so gorgeous lady behind me (in the Queue) Lady2 : Excuse Me ……..Excuse Me…………..Excuse Me Me: Yes .. Please go ahead…………. The coupon guy leaves the counter and comes back ;) That’s the end of the story.