Kamalraj
D-Mart
Mulund West ,Mumbai
August 19, 2010
I AM A VERY OLD CUSTOMER OF D-MART, SINCE I THINK IT STARTED IN POWAI, AND TILL TODAY WHEN THEY HAVE STARTED IN MULUND. I THINK WE THE PEOPLE ARE BEHIND THERE SUCCESS BY TELLING OUR FRIENDS AND FAMILY MEMBERS OF THERE QUALITY GRAINS AND THE PRICES.
OUR FAMILY MEMBERS NEAR POWAI, MALAD, KANDIVILI, PANVEL, MULUND ARE SO ADDICTED TO THE STORE THAT THEY CAN NOT THINK OF ANY THING ELSE.
BUT THIS MONTH I GOT A VERY BAD EXPERIENCE WITH THE STORE, BECAUSE OF WHICH, IF IT CONTINUES LIKE THIS THEY MAY TARNISH THEIR IMAGE VERY FAST.
I PURCHASED AN UMBRELLA,(ON 2ND AUG 2010) WHILE THERE STAFF ON THE COUNTER RECOMMENDED TO BE THE BEST (RS.360) AND HARDLY USED FOR 2 RAINY DAYS AND BROUGHT IT BACK TO THE STORE (ON 9TH AUG)AS ALL THE WIRES CAME OUT OF THE RIVETS, HENCE
UMBRELLA CAN NOT BE OPENED.
THE UMBRELLA HAS NO BRAND, AND WHEN ASKED FOR REPLACEMENT I WAS TOLD THAT THERE IS NO GAURANTEE FOR THE UMBRELLA EVEN THE NAME AND ADDRESS OF THE SUPPLIERS WAS NOT DISCLOSED. IT SEEMS THAT PURCHASE OFFICER FOR THE SECTION IS VERY MUCH BENT ON TARNISHING D-MART IMAGE AND HENCE, LOW QUALITY UMBRELLAS ARE KEPT FOR SALE.
REQUEST TO ALL THE CUSTOMERS THAT PLEASE AVOID PURCHASING UMBRELLAS FROM HERE,
THE STORE IS GOOD FOR PULSES (QUALITY, PRICE AND EVERYTHING) BUT NOT OTHER SUCH ITEMS.