Sapphire Banshankri 3stage, worst ever toy shop that I come across, where a bunch of uneducated people are staff and manager is one crap, who don't know what is customer care all about and they are running this place as if it's a roadside market. Not worth even a visit
Sapphire Banshankri 3stage, worst ever toy shop that I come across, where a bunch of uneducated people are staff and manager is one crap, who don't know what is customer care all about and they are running this place as if it's a roadside market. Not worth even a visit
RUDEST of all the store attendants you will find ever. They don't mind SCREAMING and MISBEHAVING with your child trying to take a closer look on the toys placed in the racks without causing any damage or posing any threat, thus demoralizing him. Same with the store owner who rather encourages his staffs to continue their disgusting policing and rud ... View Moree behavior. They do not mind losing customers since they sell their UNRELIABLE & CHEAP toys at 25% to 30% hiked prices and they have spent enough to set their showrooms View Less
RUDEST of all the store attendants you will find ever. They don't mind SCREAMING and MISBEHAVING with your child trying to take a closer look on the toys placed in the racks without causing any damage or posing any threat, thus demoralizing him. Same with the store owner who rather encourages his staffs to continue their disgusting policing and rud ... View Moree behavior. They do not mind losing customers since they sell their UNRELIABLE & CHEAP toys at 25% to 30% hiked prices and they have spent enough to set their showrooms View Less
I recommend this toy store over every other in Bangalore.
I've been going to Sapphires for the last 20 years and have always been happy with the quality of their toys and the variety of their games. I still haven't found a toy store in Bangalore that rivals them in terms of variety and price. The premises are spacious and well lit, the selection ... View Moreis huge, and the store is in a well-connected part of the city. View Less
I recommend this toy store over every other in Bangalore.
I've been going to Sapphires for the last 20 years and have always been happy with the quality of their toys and the variety of their games. I still haven't found a toy store in Bangalore that rivals them in terms of variety and price. The premises are spacious and well lit, the selection ... View Moreis huge, and the store is in a well-connected part of the city. View Less
In simple words its a rip off and a shame.
they are DHOKA-BAAZ shop.
i had purchased 37 Pokemon Booster Packs, which contained only 9 cards, instead of the printed 10 ,and the most Valuable card was missing in all 37 packs, and on that the online UNLOCK code was missing on all the 37 packs. which means the packs were opend, ripped off the Rare ca ... View Morerds and code cards and then repacked. they are dirty Theifs., the staff is so arrogant and careless. View Less
In simple words its a rip off and a shame.
they are DHOKA-BAAZ shop.
i had purchased 37 Pokemon Booster Packs, which contained only 9 cards, instead of the printed 10 ,and the most Valuable card was missing in all 37 packs, and on that the online UNLOCK code was missing on all the 37 packs. which means the packs were opend, ripped off the Rare ca ... View Morerds and code cards and then repacked. they are dirty Theifs., the staff is so arrogant and careless. View Less
Agree to all the comments above, the SADDEST shop we have ever visited in Bangalore. Bought 3 toys all of which were damaged, and the Manager or owner, whoever that was had the arrogance to say that no refund, just take it, i have sold thousands of these peices without any complaint. One was a toy tent, the frame was bigger than the tent, it would ... View Morenot fit. The manager says thats how it is, no other piece will be open to check if theere was a better peice. and he walked off saying that just take anything else of the same value. The other toy was a penguin set on a run way, the runways could not be connected, they kind of scraped the plasctic and made it connect, and finally a CD, finding nemo, which does not work. PLEASE DONT GO TO THIS SHOP TO BUY ANYTHING AT ALL..TO TOP IT ALL, THE SALES GUYS THREATEN THE KIDS IF THEY TOUCH ANYTHING!! SMALL KIDS, OLDER KIDS, OR ANYONE FOR THAT MATTER...DISGUSTING...SO AVOIDDDD!!!!!! View Less
Agree to all the comments above, the SADDEST shop we have ever visited in Bangalore. Bought 3 toys all of which were damaged, and the Manager or owner, whoever that was had the arrogance to say that no refund, just take it, i have sold thousands of these peices without any complaint. One was a toy tent, the frame was bigger than the tent, it would ... View Morenot fit. The manager says thats how it is, no other piece will be open to check if theere was a better peice. and he walked off saying that just take anything else of the same value. The other toy was a penguin set on a run way, the runways could not be connected, they kind of scraped the plasctic and made it connect, and finally a CD, finding nemo, which does not work. PLEASE DONT GO TO THIS SHOP TO BUY ANYTHING AT ALL..TO TOP IT ALL, THE SALES GUYS THREATEN THE KIDS IF THEY TOUCH ANYTHING!! SMALL KIDS, OLDER KIDS, OR ANYONE FOR THAT MATTER...DISGUSTING...SO AVOIDDDD!!!!!! View Less
I totally agree with the sentiments of some of these earlier reviewers. For a 'flagship' toy store that has been around in prime, mutli-thousand foot locations and in business for so long, Sapphire's success and growth reflects very poorly on the competition ! Theirs is curmudgeonly, small trader type approach to doing business. Give this a skip ... View More, entirely. The market should be running places like this out of business, not allowing them to prosper. View Less
I totally agree with the sentiments of some of these earlier reviewers. For a 'flagship' toy store that has been around in prime, mutli-thousand foot locations and in business for so long, Sapphire's success and growth reflects very poorly on the competition ! Theirs is curmudgeonly, small trader type approach to doing business. Give this a skip ... View More, entirely. The market should be running places like this out of business, not allowing them to prosper. View Less
this is the most disgusting shop i have ever visited ... manager and their staffs too are arrogant especially at the gate entrance one staff don't even know to talk. it seems that this owner can do anything.. i heard saying someone that my manager(owner) will kill you and that too a kid... shameless people.. one more thing i want to share they only ... View More believe that their things are things and rest if anybody's things are worthless.... i and my friends decided never ever to visit that store.. and family members are hereby informed not to visit sapphire toys private limited,richmond road bangalore View Less
this is the most disgusting shop i have ever visited ... manager and their staffs too are arrogant especially at the gate entrance one staff don't even know to talk. it seems that this owner can do anything.. i heard saying someone that my manager(owner) will kill you and that too a kid... shameless people.. one more thing i want to share they only ... View More believe that their things are things and rest if anybody's things are worthless.... i and my friends decided never ever to visit that store.. and family members are hereby informed not to visit sapphire toys private limited,richmond road bangalore View Less
PLZ do not visit this store if you do wish to not embarass yourself before your kids and familiy. The manager certainly seems convinced that he is next to god and will not hesitate to use the most disgusting of language in front of absolutely anyone. Was absolutely shocked to see the security guard yelling at a customer right under the nose of the ... View Moremanager who did not mind it one bit. View Less
PLZ do not visit this store if you do wish to not embarass yourself before your kids and familiy. The manager certainly seems convinced that he is next to god and will not hesitate to use the most disgusting of language in front of absolutely anyone. Was absolutely shocked to see the security guard yelling at a customer right under the nose of the ... View Moremanager who did not mind it one bit. View Less
Seriously this is the most disgusting place to shop for kids purely because of the outrageously rude store manger and other staff in there. As the owner of a play home, I visited the store in Koramangala to shop for toys and was absolutely blown away by the sad and disgusting attitude of the person who claimed to be the manager there.
I just fail ... View Moreto understand how a store dealing with kids products and actually has kids and families visit them regularly can be managed by a bunch of goons. ME and my entire set of friends in the play school business have decided to never ever visit Sapphire Toys ever again View Less
Seriously this is the most disgusting place to shop for kids purely because of the outrageously rude store manger and other staff in there. As the owner of a play home, I visited the store in Koramangala to shop for toys and was absolutely blown away by the sad and disgusting attitude of the person who claimed to be the manager there.
I just fail ... View Moreto understand how a store dealing with kids products and actually has kids and families visit them regularly can be managed by a bunch of goons. ME and my entire set of friends in the play school business have decided to never ever visit Sapphire Toys ever again View Less
Very very rude manager...I had viisited this store around May 2011...I had my laptop bag with me with my company laptop inside...The store owner asked me to give my bag to the security..I didn't want to as I thought it was risky..I was asked to empty my bag and carry only the laptop inside and not the bag..Since my 1.5 year kid was with me....it wa ... View Mores very difficult to manage both the laptop and my kid around the store..finally i bought a Rs2000 cycle for my kid and after billing I very gently suggested the manager that it was difficult carrying the laptop alone...They have detectors outside and could check the bag if needed ....and suggested that laptop bag should be allowed like other stores do...the manager was very very rude...we spoke for around 3-4 minutes...i dont remember his exact words..something like it was not his problem...but i felt real bad...and since then have never gone to saphire till now .. and dont think i will in future. i guess the manager is the owner (not sure though) and its their money which is showing the arrogance... View Less
Very very rude manager...I had viisited this store around May 2011...I had my laptop bag with me with my company laptop inside...The store owner asked me to give my bag to the security..I didn't want to as I thought it was risky..I was asked to empty my bag and carry only the laptop inside and not the bag..Since my 1.5 year kid was with me....it wa ... View Mores very difficult to manage both the laptop and my kid around the store..finally i bought a Rs2000 cycle for my kid and after billing I very gently suggested the manager that it was difficult carrying the laptop alone...They have detectors outside and could check the bag if needed ....and suggested that laptop bag should be allowed like other stores do...the manager was very very rude...we spoke for around 3-4 minutes...i dont remember his exact words..something like it was not his problem...but i felt real bad...and since then have never gone to saphire till now .. and dont think i will in future. i guess the manager is the owner (not sure though) and its their money which is showing the arrogance... View Less
They have wreched exchange policy. In this world of mall culture they r still having old kiryana store culture in which the seller doesnot accept his product once the thing is out of the store.yesterday i bought few things from the store all except one was too substandard. when i asked for the exchange ,to my extreme shock they bluntly refused.he ... View Morell wasted 700.if u r used 2 buying from malls where exchange policy r so liberal please donot ever visit the store anyway theres nothing special in it malls have better toys. View Less
They have wreched exchange policy. In this world of mall culture they r still having old kiryana store culture in which the seller doesnot accept his product once the thing is out of the store.yesterday i bought few things from the store all except one was too substandard. when i asked for the exchange ,to my extreme shock they bluntly refused.he ... View Morell wasted 700.if u r used 2 buying from malls where exchange policy r so liberal please donot ever visit the store anyway theres nothing special in it malls have better toys. View Less
I luv sapphire because i never had a bad experience and i love its toys espesially tha nerf and spy gear ones i have atleast 5-6 nerf guns and countless spy gear toys, all of them i have brought from sapphire although the last time i went their the people at the counter didn't put 3 of my toys in the plastic, i found it out when i went home i didn' ... View Moret get my one spy gear toy,a mr.bean movie and my bow & arrow but i let it slide because they have treated me very well in sapphire. View Less
I luv sapphire because i never had a bad experience and i love its toys espesially tha nerf and spy gear ones i have atleast 5-6 nerf guns and countless spy gear toys, all of them i have brought from sapphire although the last time i went their the people at the counter didn't put 3 of my toys in the plastic, i found it out when i went home i didn' ... View Moret get my one spy gear toy,a mr.bean movie and my bow & arrow but i let it slide because they have treated me very well in sapphire. View Less
i am amazed after having read such comments above. i have been shopping at sapphire toys since almost an year now. But i never came across any such incident. In fact, at one time, the manager himself came to my help to explain the working of a complex board game. Also he asked the attendants to open the pack of a new car me and show its demo when i ... View More was curious about it. The managers may have been tough at times, but i believe they wouldn't do a harm to their good will. I also generally roam around the store dribbling a basketball all the time (which i never buy), and no one gives a heed to it.
May be I am lucky enough... Guys, i'll recommend you give it a second try... :-)
PS: I have had numerous experiences with three of their stores viz Richamond road, Kormangla, and Brigade road.
Karan. View Less
i am amazed after having read such comments above. i have been shopping at sapphire toys since almost an year now. But i never came across any such incident. In fact, at one time, the manager himself came to my help to explain the working of a complex board game. Also he asked the attendants to open the pack of a new car me and show its demo when i ... View More was curious about it. The managers may have been tough at times, but i believe they wouldn't do a harm to their good will. I also generally roam around the store dribbling a basketball all the time (which i never buy), and no one gives a heed to it.
May be I am lucky enough... Guys, i'll recommend you give it a second try... :-)
PS: I have had numerous experiences with three of their stores viz Richamond road, Kormangla, and Brigade road.
Karan. View Less
true, bad customer service, we got a ticket for parking violation by the police bec we parked our car in front of the store, when my husband asked the store owner why he has to go through this kind of nonsense for no mistake from our side, the owner said, i have not interest in all these matters and just walked away!!! bad attitude, and the lady/ o ... View Morer the owner who stands near the door, has such a bad eye on the kids moving around the store, they are more concerned that kids will touch the toys and spoil them rather than seeing the brighter side, if the kids get to touch and see the toys, they may like it and buy it, rather than restricting them to touch which will result in not buying ! View Less
true, bad customer service, we got a ticket for parking violation by the police bec we parked our car in front of the store, when my husband asked the store owner why he has to go through this kind of nonsense for no mistake from our side, the owner said, i have not interest in all these matters and just walked away!!! bad attitude, and the lady/ o ... View Morer the owner who stands near the door, has such a bad eye on the kids moving around the store, they are more concerned that kids will touch the toys and spoil them rather than seeing the brighter side, if the kids get to touch and see the toys, they may like it and buy it, rather than restricting them to touch which will result in not buying ! View Less
I certainly agree, the owner doesn't know how to deal with customers. I had gone to the shop today to purchase a Doll for my niece, which was obvious to be available with Sapphire. At the time when I entered the store, I had a small case in my hand that had my pair of sunglasses (A 6K Rayban, purchased after saving cash for 5 months). To my surpris ... View Moree the owner came running and prompted, saying .... "Mr. you should deposit the sunglasses at the baggage deposit counter ". At this, I replied him ... I agree, but since this is valuable and you guys do not sell Ray Bans here.. it should not be an issue ... moreover, since am not sure how your guard would go about keeping it .... its no point in keeping it there in the baggage counter.... To my surprise the arrogant man (Owner) replied.... "I guess then you should leave the store, we do not want customers of your category in our premises "...
A racist comment being passed ...... A person who owns a big store should be modest.
REQUEST ALL, NOT TO GO TO SAPPHIRE AND ITS CHILD BRANCHES. The man needs to know, that simple middle class people are the one's that fill his pockets with lots of cash each day of the month.
Eventually, I left the shop and planned to write this as a comment towards the shop. People, you should know the story as it may happen to you too.
REQUEST ALL TO AVOID SAPPHIRE View Less
I certainly agree, the owner doesn't know how to deal with customers. I had gone to the shop today to purchase a Doll for my niece, which was obvious to be available with Sapphire. At the time when I entered the store, I had a small case in my hand that had my pair of sunglasses (A 6K Rayban, purchased after saving cash for 5 months). To my surpris ... View Moree the owner came running and prompted, saying .... "Mr. you should deposit the sunglasses at the baggage deposit counter ". At this, I replied him ... I agree, but since this is valuable and you guys do not sell Ray Bans here.. it should not be an issue ... moreover, since am not sure how your guard would go about keeping it .... its no point in keeping it there in the baggage counter.... To my surprise the arrogant man (Owner) replied.... "I guess then you should leave the store, we do not want customers of your category in our premises "...
A racist comment being passed ...... A person who owns a big store should be modest.
REQUEST ALL, NOT TO GO TO SAPPHIRE AND ITS CHILD BRANCHES. The man needs to know, that simple middle class people are the one's that fill his pockets with lots of cash each day of the month.
Eventually, I left the shop and planned to write this as a comment towards the shop. People, you should know the story as it may happen to you too.
REQUEST ALL TO AVOID SAPPHIRE View Less
I am absolutely disgusted by this Store,Their callous attitude towards customer is appalling, I am sure this store never gets repeat customers...I have had a v v bad experience, I will detail it out later on, but for now, I will request asklaila to stop listing them on their website.when somebody search for their details,asklaila should just show t ... View Morehe message, "Info blocked due to way too high negative remarks" View Less
I am absolutely disgusted by this Store,Their callous attitude towards customer is appalling, I am sure this store never gets repeat customers...I have had a v v bad experience, I will detail it out later on, but for now, I will request asklaila to stop listing them on their website.when somebody search for their details,asklaila should just show t ... View Morehe message, "Info blocked due to way too high negative remarks" View Less
I agree with the previous reviews. Although the shop stocks more stuff, customer service is very poor. The staff are not keen on showing you the toys, explaining how it works etc. Moreover they are rude - when i asked a question about a toy one of the women said - " Can you wait until I stop speaking" :) The manager speaks to you as if he is doing ... View More you a favour...
All in all a bad experience.
I will not visit this place again. View Less
I agree with the previous reviews. Although the shop stocks more stuff, customer service is very poor. The staff are not keen on showing you the toys, explaining how it works etc. Moreover they are rude - when i asked a question about a toy one of the women said - " Can you wait until I stop speaking" :) The manager speaks to you as if he is doing ... View More you a favour...
All in all a bad experience.
I will not visit this place again. View Less
Fully agree with the previous review. Although they have a big store like the ones you find in US but the sheer mentality of the people running the shop is like that old neighborhod Kirana shop. Can you believe that they shout at the kids for sitting on the bicycles lined up there for display?!! Oh well, I think there is a long way to go before we ... View Morehave anything remotely similar to Toysrus in Bangalore but the customer friendliness on this shop is even worse than the small shops you find on the new delhi railway station :-). I would anytime prefer "apple of my eye" or "toys and toys" over this shop even though sapphire has lot many toys. View Less
Fully agree with the previous review. Although they have a big store like the ones you find in US but the sheer mentality of the people running the shop is like that old neighborhod Kirana shop. Can you believe that they shout at the kids for sitting on the bicycles lined up there for display?!! Oh well, I think there is a long way to go before we ... View Morehave anything remotely similar to Toysrus in Bangalore but the customer friendliness on this shop is even worse than the small shops you find on the new delhi railway station :-). I would anytime prefer "apple of my eye" or "toys and toys" over this shop even though sapphire has lot many toys. View Less
I found out from my personal experience as well as from my friends' that just the rude behavior of the folks who run these shops towards the kids has ensured that most of us don't visit them again. Although their prices are better than the shiny Indiranagar stores but I will be more comfortable taking my son to a shop where he can enjoy himself and ... View More eventually pick up something with satisfaction even if I have to pay 10% more money. View Less
I found out from my personal experience as well as from my friends' that just the rude behavior of the folks who run these shops towards the kids has ensured that most of us don't visit them again. Although their prices are better than the shiny Indiranagar stores but I will be more comfortable taking my son to a shop where he can enjoy himself and ... View More eventually pick up something with satisfaction even if I have to pay 10% more money. View Less