Recently me & my family went to Kashmir with Dolphin travels. On the very first day I told them that journey by train should be made in AC class only &reservation should be confirmed. When I received the the train tickets by post I found that my reservation for return journey by Sealdah Rajdhani exp in AC 2 tier from New Delhi to Sealdah was waitli ... View Morested 10,11,12. I went to their Bowbazar office again & enquired about this. I was assured by the senior person in their office that as return journey was after two & half months the births will be confirmed by then.I trusted upon his words and that was the big mistake I made.Later on they did not help me when till journey date we moved to RAC 11,12,13 only. Their tour mngr intimated me if I was ready to pay rs 4500 confirmation arrangement could be tried.The person of Dolphin travels who looks after reservation in their office is an insensitive,irresponsible to customer need. Their aim is to trap the customer with sweet talks and once u make the advance payment then u r at their mercy.We had a very horrible journey from ND to SDAH sitting as only seats were alloted to us. Me & my wife are senior citizens 67&60 yrs old & one can easily realise the sufferings we had to face.They did not even intimated me before booking in wait listed tickets.I had no fascination of travelling by Rajdhani exp & could easily be booked in any other train. Only thing I asked for confirmed berths in AC coach which was not done. The tour was other wise fine. Food,hotels vehicles were comfortable& okay. Please do not trust their office manager words regarding reservation.The staff & Pradip Barman tour manager were very good. Be aware of the people of Dolphin travels office. View Less
Recently me & my family went to Kashmir with Dolphin travels. On the very first day I told them that journey by train should be made in AC class only &reservation should be confirmed. When I received the the train tickets by post I found that my reservation for return journey by Sealdah Rajdhani exp in AC 2 tier from New Delhi to Sealdah was waitli ... View Morested 10,11,12. I went to their Bowbazar office again & enquired about this. I was assured by the senior person in their office that as return journey was after two & half months the births will be confirmed by then.I trusted upon his words and that was the big mistake I made.Later on they did not help me when till journey date we moved to RAC 11,12,13 only. Their tour mngr intimated me if I was ready to pay rs 4500 confirmation arrangement could be tried.The person of Dolphin travels who looks after reservation in their office is an insensitive,irresponsible to customer need. Their aim is to trap the customer with sweet talks and once u make the advance payment then u r at their mercy.We had a very horrible journey from ND to SDAH sitting as only seats were alloted to us. Me & my wife are senior citizens 67&60 yrs old & one can easily realise the sufferings we had to face.They did not even intimated me before booking in wait listed tickets.I had no fascination of travelling by Rajdhani exp & could easily be booked in any other train. Only thing I asked for confirmed berths in AC coach which was not done. The tour was other wise fine. Food,hotels vehicles were comfortable& okay. Please do not trust their office manager words regarding reservation.The staff & Pradip Barman tour manager were very good. Be aware of the people of Dolphin travels office. View Less
11th oct 2013 ami amar family er sathe dolphin travels e kashmir giechilam...eta amr kache life e sob theke joghonno tour chilo...ami ageo kashmir giechilam.kintu eder mto ato kharap travelers age dekhini.kashmir gie jano mone holo bhalo hotel e thakte ar khete esechi...era onek jaigar taka nie thik moto ghoraini.onek jaigar name dolphin er tour tr ... View Moreavels er tour programe e lekha thakar satteo sei jagai nie jaini...puro miss guide kore6e....r jini manager gie6ilen tar behaviour khubie kharap chilo....r choker samne onar 2numbery dekhe6i.r era onno traveles er theke taka o beshi nai,r houseboat e thakai nah....................................tai amar sokoler kache anurodh,amra thokechi..apnara jara jaben sobai khoj khobor nie jaben.nijera thokben nah...... View Less
11th oct 2013 ami amar family er sathe dolphin travels e kashmir giechilam...eta amr kache life e sob theke joghonno tour chilo...ami ageo kashmir giechilam.kintu eder mto ato kharap travelers age dekhini.kashmir gie jano mone holo bhalo hotel e thakte ar khete esechi...era onek jaigar taka nie thik moto ghoraini.onek jaigar name dolphin er tour tr ... View Moreavels er tour programe e lekha thakar satteo sei jagai nie jaini...puro miss guide kore6e....r jini manager gie6ilen tar behaviour khubie kharap chilo....r choker samne onar 2numbery dekhe6i.r era onno traveles er theke taka o beshi nai,r houseboat e thakai nah....................................tai amar sokoler kache anurodh,amra thokechi..apnara jara jaben sobai khoj khobor nie jaben.nijera thokben nah...... View Less
Mr. Jayanta is totally lie. He is a great lier and problematic person. Person like this not expected in this types of package & organised tour. He made trouble from the very begining to end of the tour in which I also traveled with my family. We have traveled with DOLPHIN TRAVELS 5 times. All of the staffs & managers are familiar & helpful. Also th ... View Moree agent of Jalpaiguri Branch Mr. Biswadeb Gupta also very polite & helpful. Mr. Jayanta not know how to behave with others. He think he only the person who paying more than others. In my view DOLPHIN TRAVELS is the best Travel Agency in North Bengal as well as all over Bengal & the Hotels they booked different places are also good.
View Less
Mr. Jayanta is totally lie. He is a great lier and problematic person. Person like this not expected in this types of package & organised tour. He made trouble from the very begining to end of the tour in which I also traveled with my family. We have traveled with DOLPHIN TRAVELS 5 times. All of the staffs & managers are familiar & helpful. Also th ... View Moree agent of Jalpaiguri Branch Mr. Biswadeb Gupta also very polite & helpful. Mr. Jayanta not know how to behave with others. He think he only the person who paying more than others. In my view DOLPHIN TRAVELS is the best Travel Agency in North Bengal as well as all over Bengal & the Hotels they booked different places are also good.
View Less
Today is the 6th day of my Kerala tour and am writing this review in between my tour...I would say this is the most horrible tour of my life of all my tours (national and international)..Managers are most ill behaved, liar and arrogant...80% of the tour time is rest time...Food is yucky, never had such food in my life..I dont know how many of you h ... View Moreave heard this, but according to the managers you dont get proper fish in Kerala (lolz)...and instead of taking action on the complaints, we got to hear that they are rated second in the industry, nobody can provide better service than them....is this what people look forward to get in their most planned annual vacation with family? View Less
Today is the 6th day of my Kerala tour and am writing this review in between my tour...I would say this is the most horrible tour of my life of all my tours (national and international)..Managers are most ill behaved, liar and arrogant...80% of the tour time is rest time...Food is yucky, never had such food in my life..I dont know how many of you h ... View Moreave heard this, but according to the managers you dont get proper fish in Kerala (lolz)...and instead of taking action on the complaints, we got to hear that they are rated second in the industry, nobody can provide better service than them....is this what people look forward to get in their most planned annual vacation with family? View Less
Most third graded travel agent Mr Biswadeb Gupta of Jalpaiguri Dolphin travel agency.He is number one blufer & laier.at the time of ful payment he behave politely with party and says sweets words this time but his program which is disclose to party is far different with tour and agreement.main things their hotel for lodging quality is very bad cond ... View Moreition and after the payment received they are not agree to consult with party.so that this agency is very bad for tours and travel for any gentle public. View Less
Most third graded travel agent Mr Biswadeb Gupta of Jalpaiguri Dolphin travel agency.He is number one blufer & laier.at the time of ful payment he behave politely with party and says sweets words this time but his program which is disclose to party is far different with tour and agreement.main things their hotel for lodging quality is very bad cond ... View Moreition and after the payment received they are not agree to consult with party.so that this agency is very bad for tours and travel for any gentle public. View Less