Food is fine, however, the place falls down on its customer orientation. Further to my personal agony, the same effect (low customer orientation) does not extend to firang customers.
Given the reasonably good food joints around Koshy's, such high headedness is just not acceptable/
I used to be regular there and make a considerably large bill and used to leave a fat tip. Evene then past couple of experiences has left me and my family sour and we discovered some better joints near by :)