I bought coloured video door phone of ceasefire in Mar 2009. Bought it through their sales rep directly. The product had one year of warranty. The product is really poor in quality with services one more grade down than the product. It had to be repaired 4 times in the warranty period wherein for 1 time it got replaced with a new device since the issue couldn't be repaired. Everytime you call in for a service call they will promise a call back in 24 hrs which you never get. Everytime I had to follow through the sales person to get attention. No complain number is given either which you can refer while calling back. The person doesn't give phone number of anyone else too for escalation path. This is one part of story and second part is e ... और देखेंven worse. Just 2 weeks before the expire of warranty it stopped working again and the complain was lodged with several follow up calls. No one turned up for 2 weeks as was expected and later they start saying warranty is expired and it can't be repaired in warranty. There is no complain number etc to prove it was a 2 weeks old complain. It is already 7 months after this event, following it up with them and now they say it can not be repaired and need to be replaced full payment of full money as for a new device.
In a summary in 1.5 years the product worked for 4-5 motnhs rest all time in repairs.
All those buying ceasefire security products, wish a good luch to you!!संक्षेप देखें