ACT Broadband Owner Verified Listing

Telecom and Internet Service Provider
223, GR Arcade, 3rd Floor, 14th Cross, Sampige Road, Malleswaram, Bangalore - 560003, Karnataka
Above Reliance Fresh
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Products & Services: Telecom And Internet Services
Credit Cards Accepted: No
Brands: ACT
Services: Internet Broadband Connection Data Card, Internet Broadband Connection Home, Internet Broadband Connection Office

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User Reviews

One of the worst customer cares! I got a connection in February and mentioned to the agent that I will be shifting in 3 months - he says its cool, just give us a call! He even convinced me to pay 6 months rent in advance. Now in May, when I needed to shift house, I call up customer care - they say it will take 15 days for shifting! 15 days to just shift a connection - why didn't their agent tell me this before when he was taking 6 months rent! Now after 10 days, they say the request is with the installation team and they will contact me to give me the connection within the next 2 hours! Even after 2 days, I get no phone call and when I ask the customer care to provide me the number of the field engineer/installation team, they refuse! Basi ... View More
Please don't go for ACT broadband.... The high speed is a eyewash and customer/service for any complaints is as good as non-existent Reg Speed.... do a speed test from various speedtest websites (ensure to choose a server outside India)....I got max 5Mbps and average of 2.5Mbps from 7 different websites. However, the company personnel will choose an India based server and show that your speed is 19Mbps (more than the 15Mbps you have opted for)..... you download a file from the internet and see at what speed the file gets downloaded....for me it worked out to less than 2Mbps ... this was tested by ACT themselves... however they tried to mislead me by using an incorrect conversion ratio.... so beware, they will trick you into believing tha ... View More
I booked ACT broadband connection 15 days ago, not even a single confirmation is received from them. Very Poor customer service. every time I call them they reject the call and never keep up promised time.
I currently live in Bangalore and I’ve been having a huge problem with ACT Broadband. I was asked to write a review of this horrid ISP and might I say how glad I am to find that it isn’t just me who have been apparently diddled by this ISP. On the evening of the 11th, I spoke to an ACT subscription agent, a Mr. Sajid to enquire about the connection being advertised by them for high speed internet connections. I then decided to opt for the 15 MBps plan which I then paid for 6 months advanced payment (an amount to the tune of close to INR 6700 or so) so that I can avail of a free Wi Fi router and Installation. At the time, I was told the connection would be up and running in 7 days. On the 13th, I received a confirmation e-mail from ... View More
ACT Broadband is a most worst service i had ever seen i raised a complaint on 17th may after 20 days it got rectified of so many exhalation and 46 follow up callas and finally it got rectified on June 6th and after 3 days in June 9 again i lost internet and still no one attended my complaint. and called service manager and he promised that it will be rectified yesterday it self and still now i dint get rectified yet. and finally i went to rajajinagar office i met security he dint leave me in side how ever by fighting i collected some managers number if any one wants to clear your complaint just call these numbers priyanka service manager +919620072639 dayal service co-originator +919538728314 tilak main engineer +918095551948 haris ... View More
Ever since they started laying cables in Koramangala 4th block Mr.Gireesha, sales guy, had been calling me regularly and promised me activation within 7 days, free installation, wifi free router - all for paying 6 months charges in advance. After taking the money I didn’t receive any call from their side. Waited for 7 days and then made multiple calls to get the installation team come and have the cable extended into my office. They still haven’t given the wifi router; it has been 17 days. Filed a complaint with customer service; every time they promised that the router will be delivered the same evening or without fail by next day morning. It has been going on for almost a week now. I have called the sales guy, customer care no multipl ... View More
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