BE AWARE AND NEVER VISIT THAT CENTER.
Visited the bharat scans Royapettah for USG. The receptionist mentions after billing that they already have 2 patients and it will take 2 hours. I asked why 2 hours for 2 patients, she mentions that, they give "Quality reports". I tried to make myself understand that may be 1 hour wait time for tests and then 1 hour for reports. (I had to keep asking everything, because the receptionist never seemed to bother to tell me anything)Then I asked where to go to do the tests, she mentions go to basement. After I reach basement, I see the commotion there. People have been waiting for 6 hours for USG and still people are waiting around 5 of them. I asked where is the token number, the receptionist are rude a ... View Morend mention you wait for at least 3 hours. When I question them, their MD comes in(The guy you see in all the photos in their website) he starts shouting and throwing the bills and doctor's prescription around. I was amazed and really surprised.
I asked them to return the money as I was not informed of this long queue and mostly as I was not happy with the way it looks like. It took me 2 hours to fight and get my money back and then return home. What a waste of my time and energy.
All these mentioned on their website is all lies:
Quality service - Ambience is good and good space for waiting but systems not working and hence reports are delayed. doctors not available so long queue. :) . Now you can predict the quality!
Friendly Patient Care - The most rudest behavior I have ever seen in any diagnostic center or hospital.
Round the clock services - Yes looks like the patient has to wait round the clock and rather kill himself.
Instant Reports & Results - Go and try it, so many were complaining that they are waiting for reports since 4 hours.
Long lasting relationship - Life long impression, I will never visit them and ask my relatives to never go there.
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