Crompton Greaves (Regional Head Office)

I purchased a Crompton geyser (Model: Amica Pro 25-L) in October 2024, expecting quality and reliability. Unfortunately, it started malfunctioning in December 2024, and by January 2025, I’ve had to register three complaints (Service Request Number: 2501181886/01).

Despite paying ₹400 for a technician-recommended cleaning to "permanently fix" the issue, the geyser stopped working within 4 hours. The technician revisited on Sunday, but it failed again after a few hours.

It’s frustrating that a product from such a reputed brand is causing so much trouble just months after purchase. I hope Crompton improves their product quality and service support to prevent such issues in the future.

Hi Sir/Mam my name is Manoj Ghosh,( Mob - 9051079324) Address - 8.no Haripada Mukherjee Street, Belgharia Kolkata 700056. I have complained Log on 15/07/2017. Service Engineer Coming On 18/07/2017 But He Could Not Solve The Problem Of My Water Pump Motor (Mini Master) But He Taken His Service Charge -Rs 250/-.( Service Engineer Name - Mr. Sudipto. Mob- 7059749667) & I also Inform BonHooghly Cromton Office (Land No - 033-6565-1112) Both Are Chit Me & I also Inform Mr Shibasis Chowudhury (Mob - 9830668571) Manager Area Service Engineer.

Please Do The Needful Because I am Suffering From 10 days.