We are sorry to inform you that we have been misinformed by one of your staff at CSM, Sector-18 Noida and as such after paying Rs. 2000/- on January, 23rd 2011 for 'Kundan work Pendant set', as promised while selling on 23rd january that the ear rings will be remade and the Screw pin will be attached to the ear rings instead of hook as to make the length short. The payment was made with an assurance that the length of the ear ring will be made short.
Moreover, even after making several visit after about a month we were informed that the modifications is made and we should collect the article, but on our visit we were informed that it coulld not be done and we will do at the work shop. Later, when we checked again we were informe ... View Mored to provide the address as it is in the work shop and will be delivered at our residence. Again the promise was not kept with and till date we did not received the modified ear ring.
If the true picture was given at the time we were purchasing the set on 23.01.2011, we would not have decided to buy because the set was purchased only on the condition w.r.t. modification of ear ring was assured.
Hope to hear from you with a positive response.