Outstanding!
Best customer service. You can't beat the friendly, knowledgeable, reliable staff or their selection.
I have been a Inhabit customer at Banjara Hills for years, and I have referred many people, all of whom have been very happy with their purchases and experiences. Their selection is huge! From designs to fabrics to special order items.... AWESOME!!! You can get just about any and every style - modern, classic, trendy- you name it. You can furnish your entire house and patio here.
So, I've covered that the selection is fantastic, but I must say, the BEST part of the shopping experience as a whole is definitely the staff and the owner, and their incomparable customer service. The employees here have, for years, been ... View Moreconsistently wonderful. Everyone is very friendly, pleasant, helpful, knowledgeable, patient, and not pushy at all! This is a big deal for me, because there is nothing worse than an incessant and insistent sales associate. Everyone works as a team, so no one is competing for your business. Everyone is happy to assist in answering any questions you may have, even if you're as indecisive as I am.
My most recent purchase was a new living room set (couch/ chair set, and lift-top coffee table). I have a couple things to say about this. My experience has been amazing. Firstly, I went several times to the showroom, select a sofa style and then fabric. I received help from Pallavi and Vinitha. They were great to work with. Pallavi helped me a lot, which was wonderful. She has a very bright, friendly disposition and is very patient and courteous. Everyone was great, and the owner was extremely accommodating with my purchase. I will continue to be a loyal customer to INHABIT Furniture, and I highly recommend you do the same!
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Inhabit Home Accessories And Contemporary Furniture
Great option if you are looking for contemporary customised furniture. I bought a dining table with 6 chairs few months ago, that was absolutely gorgeous. They gave me great deal and delivered it to me the very next day . The table was just like I saw it in the showroom. Staff was friendly and knowledgable . I think I would buy from them again.
Inhabit Home Accessories And Contemporary Furniture
I totally agree with the above comment. We are the other affected party. We met the owner in another exhibition in Hitex, which is the next compound from our apartments. We explained to him the problem we had with the sofa. He promised us that one of his employee would come and look at it before the exhibition was over. That never happened. We tried to speak to him over phone which was futile. If they were really customer friendly, one of their representative could have visited us from their Novotel Hotel showroom which is few steps away from our apartments. We strongly suggest you avoid this shop to buy any furniture.
Inhabit Home Accessories And Contemporary Furniture
I visited Inhabit at Banjara Hills along with my husband another couple friend of ours to buy a sofa. Like any other plush store they treated us very well and ensured about the quality of the product. We both liked a dark brown leather sofa priced at 80,000 (55,000 at discount) and we placed our respective orders for the same item. After 3-4 months, the sofa leather started wearing off from hand-rest and in no time we started seeing cuts all over the cushions! We called our friends to check how their sofa was faring and were shocked to learn that they too are facing the same problem! We have kids and our usage is more but this friend couple have no children, both of them are working, there is hardly any usage. We visited the store and told ... View Morethem about the issue. We took along the sofa cusion to show them. They offered repair work @ Rs.8,000/ cushion i.e. a cool Rs. 1,12,000 to fix 5 cushions, 5 back rests & 4 handrests! I was flabberghasted and explained that we bought the sofa only 6 months back and we expected a replacement or free repair. He refused to entertain us. We reached another furniture store to get the repair done at a cheaper price. To our utter surprise we found out that the soft is not complete leather! Only sitting cushions were in leather and rest all was rexene! We felt so cheated and vulnerable that we decided to move to consumer court against the store.I urge everyone to join us in this fight against businesses who take customers for a ride.View Less
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