They make your problem worse. Worst job. They never understand your situation but always tries to make you buy new spares and lure customers. Be ware of this fact. I contacted the show room twice. Once when my tail lamp has a problem coz of loose contact, they said i have to change the tail light. Second, when there is a sound from inside the chain portion. They didn't even touch your bike to check the problem. They simply said that chain needs to be changed without inspecting and said it would cost 1350. I asked them to adjust the chain alignment. They blatantly denied to adjust and strongly said i need to change, there is no other way. I left the place and contacted a local mechanic. He checked the chain and said it'sperfectly alright. Th ... View More

Snedden

November 19, 2013

This is ridiculous............Ladies & Gentleman...You'll need to set this showroom on fire.
Only then they could get their screws tighten.

Just Do It.

Subbu

July 30, 2013

This showroom is useless for Honda. I have complained in Honda customer care, still there is no action taken on it. I have given new bike for 1st service and paint came out of side pedals and shown it to the managers. They have agreed to paint it in 2 days, it took 5 days still there is no response from them. They think that so many customers will come like this, we really know how they are when we have problems. they are worst in handling the problems and giving the right response for the customers. I would never ever go to this showroom, not even for free service.

UDAY

April 14, 2013

Pratul honda (Kondapur) is full of cheaters. I gave my bike for servicing and denting of side panel of my Activa. They said they cannot remove the dents from the side panel and has to be replaced with new one. They also said that new panels has to painted as they come without painting . I was charged with new panel and painting charges. I took the delivery at night 8.00 pm and did not notice any thing. Next day in the morning I noticed that it was my old panel which was dented and painted. I went to show room and talked to the mechanic supervisor madhu. And even my speedo meter wasn't working. They totally forgot to put the cable in the speedometer after opening it. I had to go round and round of the show room for 6 days to get my Job card ... View More

Vishweshwar

February 19, 2013

The post was on behalf of my friend.

Vishweshwar

February 19, 2013

Hi all, This is to bring to everyone notice about the worst experience I had with any kind of showroom in my life. I bought new Honda activa from Pratul Honda kondapur 1month back. They asked me to pick it in the evening and by the time they handed over to me it was already dark hence I could not see the scratch on One of the panel. Such a disgusting thing that new activa of 60k is having scratches. Other than this- 1) headlight bulb stopped working in 2-3 days. My previous two wheeler I used for 5 years and never got any issue with the bulb at least. They charged 250 for this from me. 2) toolkit was not provided and after asking they took from another new piece and gave it to me. Poor other customer who may not realize this for months. ... View More 3) seatlock was not working properly, sometimes it may work but most of the time it won't. Next day morning when I realized about the scratches I went to their showroom and they were not very welcoming but I ignored and mentioned about the defect, they said panel is not in stock so I have to check their showroom again. Fortunately they had put footrest in my activa which I did not want and I did not pay saying that once you will fix scratch issue then i will pay money for footrest. Of course I wanted to save my side through some way. They were bit angry but could not say any thing. After that I visited showroom around 10 times and also called them but every time out of stock. My first servicing became due and went to them asking if they have panel now. He said we will send to godown and check and will replace. In evening when I went to take it I found that they painted the scratch saying madam it is not visible at all now you may check it. I was totally pissed off , how can they just paint my new activa to hide the scratch instead of replacing it. It is just one month and was there from day 1. I told to them this is not fair, I need to get it replaced and he started arguing. For 30 mins in night time around 9 pm I was all alone fighting with their staff. They were not decent at all in talking and misbehaved. they we literally shouting to make me loose. finally i got weak and surrendered amd said ok For the paint which i should not have. i said i will pay the money for footrest after checking in the morning if the scratches are not visible. Then was the limit when they denied to return me the keys and said you will get the scooty only after full payment and started packing and closing their showroom. I said ok take out your footrest then started opening everything to take it out. I was so mentally tortured and was so helpless that I said ok do not remove I will pay for it. Such a worst dealer and such a worst staff and such a worst customer dealing and worst servicing. They did not even washed my activa I am not sure whether they actually did any servicing because I did not feel any change which I used to feel for my previous two wheeler after servicing. I need justice on this, please help me on taking action against such people. Pratul are the big cheaters and they sell used parts in new activa. I would suggest everyone not to buy from them, or get servicing done,you never know they may replace your parts. BEWARE from PRATUL HONDA CHEATERSView Less

Anshika

February 19, 2013

Pratul Honda kondapur......they are cheaters and sell old or local parts in new vehicle so BEWARE. I had by bad experience there they sold me new activa with lots of defect which I realized next few days and for which I had to pay money to get it done. They do not know how to talk to customers and it was big mental torture for me to buy it from pratul kondapur.

naresh

February 15, 2013

Hi

I want to share an incident where in i was delighted with your 2 mechanics, this incident happened to me yesterday evening while i was on my way back to my home at about 7:00PM i had a problem with my activa at Ashoka Rainbow Vista's near hitec city which is a deserted place of a strech for about 4 KMs radius. I was strugling with my bike & your mechanics i could able to get their names have come to my rescue as god sent. They have help my bike to get into running condition, i want to thank them for being good human beings by helping me at that time..

Please convey my personal regards to these mechanics..

Regards
Naresh Reddy