James

Silsila Restaurant

Koramangala 4th Block ,Bangalore
June 11, 2011 Rating
Had arranged for a team lunch today at Silsila .... it turned out to be an horrible experience with the way they managed the whole occasion. The hotel authorities were least bothered of their guest. The food was decent over all but we had to wait for ages for it to be served, We were a group of 50 people and they took around half hour to serve dirinks.... soup was like rice cooked water... no veg/non veg in it... appam was made before us and not event 10 of us could get them as the time it took for making them was more than what we could imagine..... The ambiance was horrible, no customer care at all. Felt there was not value for money. Worst of all the manager there did not count the number of people there and charged us for additional of 3 people and said this could not change the bill and the management will not agree. We gave up fighting and paid the bill.... Even though the food is decent... the ambiance and service will not suit a decent and hungry person...