viki

Samsung (Head Office)

Gurgaon Sector 31 ,Gurgaon
November 24, 2011 Rating
Dear Mr. Anmol, Thanks for your call & mail. Your forwarding the mail to your higher authorities or sending a consolation mail is not going to solve my problem nor are you going to reimburse me for the loss which I had to bear becuase of the non availability of the cell which unfortunately got inactive all of a sudden after nearly 4 months of purchase {purchased on 27/7/2011}. Kindly look for a way to replace the set immediately as I can anticipate more problems once the mother board gets replaced {if at all it is available with you people as you are the manufectureres of the cell}. Please let me know the name/ number & e-mail ids of your seniors so that I can communicate with them or else I shall have to put in some efforts to get the details. I am the sufferer as I have unfortunately purchased a Samsung cell wiith my hard earned money but is useless for me as I am still without a cell. Viki Kachru 9811242880