Money grubbers. That's all they are. They don't even have a moment spare to answer your queries or concerns. I'm just very surprised at the Oct 11 review, as I had the exact opposite experience. It appears to have been written by the vets themselves. I won't describe my case in detail..The doctor was willing to start off my dog on treatment without determining the exact cause based on "intuition" AFTER HE BOTCHED UP THE SURGERY. Luckily for me, I also consulted one vet abroad, and the I surprisingly found the doctors at the veterinary college Hebbal to be more accommodative and knowledgeable. If I had started off my dog on the treatment, I'm sure should she would not be here with me today. The three days I took my dog over there, I noticed that they seemed to put every dog coming there on drips. Every single one of them. I stayed long enough to see the horrors at the overnight kennel. The vet's helper unnecessarily sedating a dog because he wouldn't sleep. This dog had a fractured leg, and he was placed in a cage that was above head level. This helper took the dog our for his loo break and flung him back in his cage. Please avoid. Or at least know what you're in for. Since I suffered from such a horrible experience, I decided to review this page.