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m g ramesh

PSR & Sons

Gandhipuram ,Coimbatore
November 05, 2012 Rating
i was there on 3rd of November, and had a bitter experience, before the Diwali festival. we went for quality, we don't know, about any discount schemes are there. after purchasing sarees in the first floor, the salesman asked me to pay the amount, and show the paid bill in the ground floor and get a gift coupen for 5%. which was done, and after, that, we were asked to go for 4th floor to avail the gift. the 4th floor is readymade and some sundries are there. we purchased some shirts there, and paid the bill, and we were directed to go to the ground floor to get a coupon for the second purchase. the problem is, in whichever floor you are buying, you need to go to the ground floor to get the coupon and come again to the fourth floor to avail the same. no cash discount. you have to buy some unwanted material there. the real problem is the two lifts which are there, is not enough for the show room. there is no lift operator, the gift coupon issuing is taking much time, since, there is queue. This is highly irritational, and the customers are running in steps to collect. what is the use of giving 5% discount, and asking the customers to wait like beggars. i have fedup and simply not going to visit the show room again. when we have asked the 4th floor manager to chart out the issue, he was so tensed and saying the cinema dialog "all is well, as is well" to cool himself, but, the customers most of them are eligible for that dialog! it is a poor management of scheme and execution which is not at all expected from a so called reputed institution. correct yourself, otherwise, you will lose regular customers like me. you can skip this advice, but, we won't be seeing you again!