Poor service, bad behaviour and calling the customer liars and laughing at their face when they are complaining. I am still in shock of what I just faced, this place is totally not worth it. On walking around the place I found many more good salons nearby like Lakme, VLCC, Affinity etc which are well known for their service and have excellent, well behaved and trained staff. I totally regret walking into Madonna, and will not advice anyone to go there and face such harassment like I did!