Guest171481

Lakme Beauty Salon

Brookefield ,Bangalore
December 25, 2013 Rating
Today I visited the Brookefield Lakme salon. The services that I took were Facial & a hair cut. For Hair cut, I opted for keeping the same style that I had and a length trim of about 2/2.5inches. When I paid the bill I was told the haircut to be "Designer" which required me to pay Rs1000. I asked the receptionist on what the difference was between "Senior Stylist" & "Designer" cut. I was told if it is same style and about .5inch trim then it will fall under 'senior stylist' payment ELSE even if it is same style but more than .5inch then it will be Designer. I felt completely disappointed and almost cheated by this. If I had gone for an elaborate hair style change, I would have been happy to pay the designer cut charges. Not for keeping same style! This experience has now made me think that maybe it is time for me to be looking at different salon where there is more transparency and the rate card is probably more detailed so that before I opt for any service I would know what I would be paying for.