This center has the most pathetic service I have ever seen. You have to stay there and monitor what is being done to your motorbike. In addition, the representatives persuade you into applying the so called TEFLON polish and also pay 200-300 extra for various fancy oils that you get in the petrol pumps. They claim those oils clean the engine and add effect to the engine oils function. I keep my motorcycle well maintained and I can 'feel' the smoothness in driving after any service I have had. However for the first time, after servicing at this center, I felt as though they have only washed the bike and returned it back to me. As the previous commentator has said, I clearly feel they do not even change the engine oil.
I have decided today never to buy anything from Al-Bake again. Now that their customer base has increased, they are least bothered about courtesy. The telephone delivery service has become pathetic of late. They don't listen when an order is placed. The items delivered are often wrong. Two weeks ago, I had ordered one Veg Shawarma and one Non-Veg shawarma and one of the packed foods had "Veg" written on them. When I took a bite, I realized it was non-veg shawarma. This especially on Navrathri day. I called the guy up and he said he would send a replacement and no such thing arrived.
Second, today I had ordered two veg biryanis and two non-veg biryanis. Along with this two plates of 'raita' and two plates of 'curry' were ordered. However we got only one plate of raita and one plate of curry. I have the experience of what they do in case of an order dispute and didn't bother to get back to them.
Above all, the delivery boys are extremely rude and they don't let us even inspect the contents before paying. If there is a question about the pricing of the items mentioned on the bill, the delivery boy doesn't even care and looks away and answers rude. They dont bother to carry change with them and when asked, they give a rude remark that they don't have any change.