Today I ordered from Chung's for home delivery. When even after 40 minutes the food didn't come I called them up. They said it will reach in 10 minutes. I called after 10 minutes they said it will come after 5 minutes. It didn't come even 10 minutes after that.
Then I lost hope in Chung's. Still to check just how bad they can be in customer service, I called them after 1 hour 15 minutes. Then the receptionist had the gall to ask me to call the delivery boy. I hung up. After 1 hour 20 minutes this guy shows up at my door and says "full busy". I had to tell him that it was unacceptably late and that I won't accept it.
This restaurant seems to have touched nadir in terms of lousy service. Order from Chung's at your own risk.