Nalini Biswas is a horrible doctor. Her poor judgement, negligence, and total indifference made me lose my baby. I wish she dies a horrible painful death.
I had the misfortune of delivering my first baby at Fortis. Not only did their ignorance and negligence result in me delivering a stillborn baby, their services ensured a traumatic experience which I wont wish upon even my worst enemy.
I was consulting Dr. Nalini Biswas. Not only did she miscalculate my due date as 25 Nov, she failed to detect that the baby had cord around the neck. Moreover, she insisted that we wait for a normal delivery. As a result my baby got strangulated and after going through 8 hours of labor, I delivered a stillborn on 27 Nov.
Furthermore, following are the instances of their so-called world-class service:
1. The delivery room is far from sterilized. They allow visitors with shoes inside.
2. There is only one doctor two nurses and one ayah at the time of delivery. The duty doctor refuses to come saying she is busy.
3. The nurses and ayahs don't wear face masks, hair masks or aprons.
4. Post delivery, they keep the dead baby by your side as your trophy.
5. They keep you waiting in the delivery room for 3 hours before you are shifted to your room.
6. They don't care whether you are in pain or getting any sleep. I begged them for some pain killers until 3 am when they finally had some mercy on me.
7. There is no nurse or ayah waiting on you.
8. Even when you call for the nurse or ask for a glass of water, they take minimum 15 minutes to respond.
9. The nurses are so ill-equipped that they don't even know how to get the bed railings down. They also fail to support your weight and expect you to do everything by yourself even when your head is reeling.
10. They allow vendors of baby products inside while there can be only one relative attending you.
11. They charge Rs. 660 for physiotherapy but the therapist doesn't even bother to go through your files and begins lecturing you on how you should breastfeed when there is no baby to feed.
12. They leave you at the mercy of the same doctor who killed your baby for all further consultations.
13. Everybody is "new" and cannot provide you with any information about their own hospital.
Maybe I was particularly unlucky. But I was paying them through my nose for their services. If I had to rely on luck I would have gone somewhere cheaper.