Aashi

D T Cinemas

Shalimar Bagh ,Delhi
April 16, 2016
I encountered a pathetic experience today in DT cinemas, Shalimar Bagh. The management committee was not ready to accept the grievances of their customers. I purchased 7 tickets at 10:40 a.m for the night show for 10:40 but they handed me for the morning . Having trust on the department I didn't bother to check the tickets timing because i mentioned it to them. later when i reached with my family they told us that it was for the morning show and advised to talk to manager Mr. Santosh . He didn't paid much attention to our problem and was unable to figure out the solution as he considered his phone more prior to us. I know that i also committed the mistake of not checking the time but the department must have find some solution instead of ignoring. Our entire amount of Rs 1750/- went in vain. Their behaviour was not at all socially acceptable. They should have find some solution or either do some adjustment with the show timings....