Pallavi

Tanishq

Koramangala 4th Block ,Bangalore

Yesterday(8th May 2016) was one of my worst exp wit Tanishq. Went to select diamond ring for akshaya tritya. The designs which they showed was not even worth looking.. so after much consideration decided not to purchase and left the showroom. When we were half way to our place suddenly we see 3 ppl from the showroom following us & stopped us. Said that a ring is missing. I do not understand how come they realized within 5 mins that a ring was missing. Whn we askd thm they said plz follow us to showroom. When we asked on what basis where we called back and were they doing the same routine chk with other 3 couples who were there around us looking for the ring... their ans were vague. They made us sit in the room & askd us to wait for mngr. When we repeated the same question to the mgr he said we saw you in the footage.. which is obvious becz we were there to purchase a ring but didn't clarify anything else and said this is a jewelery shop and it might be possible that the ring might have slipped to you guys. What does this means.. becz we were there becz we didn't purchase anything tat does not mean they have right to say these kind of thing or to thnk tat we might be responsible without any solid proof .. we were outraged by the way they were doubting us and immediately ask them to do physical inspection as we could not stand this allegation. As expected they didn't find anything & to top it of.. they did even bothered to apologize to us for the inconvenience they caused to us. I mean we were literally treated as if we were responsible for the missing ring ..however when everything was cleared they didn't even bothered to say a simple word 'Sorry'. I want to ask Tanishq that... is this the way they handle these situations.. is this the way they treat their customers...