One of the worst possible cab services. We had this experience with them twice. They SMSed the drivers number along with the reference booking and we kept waiting for the driver. At the time of the pick up, we found out that the cab alloted to us was at least 1 hour away from our pick up point. We had to run to find an auto at 10.30 pm in the night.
They don't pick up their phones for at least 15 mins if you try to call them. When we finally managed to get someone on phone, they said they will send another cab. After which they send numbers of 3 cab drivers which were all 1 hr away. This, despite repeatedly telling them that we have to catch a train.
Absolutely horrible service. Please don't take it.