Casio Horolab , Hanumantha Nagar , Bangalore

1 avg rating
2 ratings, 4 user reviews

Category: Musical Instrument Stores , Watch Stores , Photography & Videography Services , Authorized Service Centre

Phone:  (080) 22426035, (080) 26676376

Mobile:  9886555100,

Address:   617, 4th Cross, 5th Main, Hanumantha Nagar, Bangalore- 560019, Karnataka

Landmark:  Near Bank Of India

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Clocks: Yes Authorised Service Centre of: Casio
Equipment & Supplies: Yes Repairs: Yes
Repairs & Services: Yes Studio: No
Services: Digital Camera Brands: Casio
Credit Cards Accepted: MasterCard, Visa, Visa Electron
Instruments: Digital Piano, Electronic Keyboards
Products: Digital Camera, Digital Piano, Electronic Keyboard, Watches
cash, credit card
URL: www.casioindiacompany.com
Email: horolab25@yahoo.com




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Worst ever customer service that I have ever faced in my life. They say something, they do something else. If a question is raised regarding a delivery promised by one of his representatives, he replies saying that I will give you 1 lakh rupees if you can prove it. Such is the service. Whatever pride I had regarding a Casio product is now loosening up because of this pathetic behavior of their service center personnel. Think a thousand times before getting your product repaired from these cheaters.

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In plain language, they are cheaters. They cheat us by charging exorbitant fees and they are cheating the government by not giving the bill/receipt to us. They charged 550Rs for servicing. On top of that, they finished the work within 15 minutes. When I asked them , they started giving some vague explanation. Don't buy Casio. And if at all you buy and the instrument has got problem, pls dont service it. Throw it in the bin and buy a better brand. I argued with them, but ended up paying whatever they asked for. I go with 0 stars.

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Highly irresponsible staff! Pathetic service, by far the worse i have come across. Think twice before going to this place to get your gadgets repaired, because, let alone it being repaired , u might not even get to see it again as it will be very conveniently LOST!!! My CASIO camera which was given for repair due to lens problem on Dec,13 2012 has not reached us till date even after innumerable visits and arguements with the manager. To top this, they gave a stand by camera which was another customer's,tried to fool us by giving another similar camera which had a number of the same bill v had .We could easily find out that it was not our camera by comparing the serial nos on the camera & the box which did not match. We have still been running around to this place with absolutely no satisfactory response!!

Rate this review: (1) (0) (0)

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Very disappointing Service ........... i had given my G - Shock watch for repairs on 10th Sept 2011 (receipt no 75013) at horolab (the only service station in Bangalore), today (24th Dec 2011) ,after 3 months, when i called them to know the status, the service team had no idea where my watch was ........ My friends had warned me about the lousy service of Casio ... But i didnt think it would be this bad ... Pls think twice before a casio product .......... They have a very limited service station ....... to top it all , the service is pathetic .

Rate this review: (9) (1) (5)

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