First the good part. The hotel is located in good location.
that's it! I checked there with my family (me, parents and sister) after seeing the location and price. We picked 2 AC room with 1200/- etc. Immediately after entering room, we found out the main neon lamp in one room was not working (the room only had another low power bedside lamp ). When I asked manager to replace it, he said since it's only question of 1 night, we should "adjust". When I insisted that I am not paying 1200 to adjust without light, he got very irritated and started talking harshly in Tamil (which I didn't understand ... but despite my request he refused to speak in english).
Anyway he changed it after an hour. We went out for diner and returned back at nigh ... View Moret 9PM. We found out now the ACs were not working. My sister looked out for manager but he was nowhere to be seen. Another employee tried to fix AC but he couldn't. So he said he will change the room after talking to manager.
When the employee didn't return after 15 minutes, me & my sister went out to look for manager and request him to change the room as it was very hot and my parents were not feeling well. We found the manager drinking liquor in one of the "delux" rooms with door wide open. No sooner he saw us, he charged towards us and started using all foul abusive language. He said he doesn't care ac working or not and he is not going to change room. If we complain anymore he will throw us out in road. He also said "non tamils" are not welcome in this hotel. This he repeated 3-4 times.
I have traveled all across India and abroad and last thing I expected was to face racism in my own country. I was so stunned that I didn't know what to do. If i was alone I could have walked out but since I was with parents & sister, I decided to stay for night.
Next morning I found another good hotel and shifted. While shifting, my mom unfortunately forgot the door key inside. The bell boy said it's not a problem as they have master key. But the manager said I need to pay 400/- extra. When I refused, he started shouting M** an F** words in front of my sister & other guests.
Check in here if you are Tamil & do not mind a abusive manager drinking next to where mom/sis/wife staying. Non tamils stay away. You are not welcome there.View Less