I've never had to take a city bus and I pray I'll never have to!
Experience with Your Bus service is worst in life. I like to give you rating .1 out of 5. No time punctuality, Dirty bus, smelly interior. Bus got break down in Chander nagar . Driver was almost escalating that to all the persons in. No one turned to arrange an alternate. Buses are late and forget about the timings they mention while booking. Worst Bus, Worst Service.
Condition of the bus like bullkcart. You have no responsibility towards passengers in your bus. All 40 passengers in bus will not recommended your bus service to anybody