I wish there was something to indicate negative rating because that's what this place deserves.
After paying 800 bucks for a bouquet to be delivered in the afternoon, it arrived at 9pm in the night. I kept calling customer service from 4pm and they kept telling me the flowers had left. The delivery address is just 20 minutes walking distance from the shop. The delivery boy could have reached there earlier than 5pm even if he had to hop on one foot to the destination.
Even worse, the idiot charged me a Rs 50 delivery fee and paid for a 3 buck bus ticket and damaged the flowers in the process. It looked like the guy dragged the flowers alongside the bus on a string. The lily petals were damaged and falling off and some of the stems of the other flowers had snapped.
I refused to pay the delivery charges. However, they refused to refund the amount spent on the damaged flowers. Rs. 800 for 2 roses that survived the ordeal.
Overpriced and no quality service or flowers. You people should be ashamed of yourselves.