The entire team at bounce are great....The Pedicures are to die for...One of the best in the city..I have been going to Bounce since I was 18, and it has been great. Shaku is a fantastic stylist truthful,honest and she cares. Mary is fantastic with eyebrows and manicures. Dinesh is a gif to your feet... I agree completely agree with the post above Beena is outright rude however the rest of the team overcompensates her arrogance. I avoid her every time I see her .... Even the owner of Bounce based in Chennai is a doll... She goes into the minutest details she was personally doing a survey to find out if the new chairs that they had installed was comfortable or not... Overall fantastic experience... Statutory Warning : Stay Clear of Beena might ruin your experience....